Concierge Security Agent

Pay:

$18.00 - $22.00 per hour (DOE) About Blackburn Protective Agency (BPA) Blackburn Protective Agency proudly protects some of Nashville's most distinguished residential and commercial properties throughout the Metro Nashville and Middle Tennessee region. As a premier private security firm, we specialize in high-level protective services, including residential, commercial, and concierge-based security solutions. Our team of professional Agents, Analysts, and Investigators is committed to delivering safety through proactive assessment, predictive analysis, and effective risk management. We work closely with property managers, HOA boards, and residents to provide tailored security solutions that enhance both safety and overall community experience. BPA is a recognized leader in high-rise, condominium, and apartment security, with a strong focus on customer service, professionalism, and consistency.

Position:

High-Rise Concierge /

Security Officer Location Requirement:

Applicants must be based in the Nashville area.

Shifts Available:

All (Full-Time & Part-Time) Evenings, Overnight, Weekends, Holidays, and On-Call opportunities available What We're Looking For At BPA, we prioritize attitude, professionalism, and customer service over background alone. While experience in security, law enforcement, or military roles is valued, it is not required. We are seeking individuals who demonstrate: Strong communication and interpersonal skills Professional presence and integrity Physical readiness and alertness Willingness to learn and grow within a structured environment A team-first mindset Our merit-based culture rewards performance and provides opportunities for advancement. Qualifications & Experience Ideal candidates will possess: 2+ years of experience in residential, commercial, or high-rise environments (preferred) Backgrounds in residential security, corporate security, technology, military, or law enforcement (a plus) Strong customer-service mindset with the ability to engage residents and guests professionally Ability to follow protocols and operate within a chain of command Flexibility to work various shifts, including weekends and holidays Physical fitness and ability to pass a readiness assessment Clean background and willingness to complete background investigation, polygraph, and drug screening Valid Tennessee Guard Card and Firearms Permit (required) Residence within commuting distance of Nashville Concierge certification (preferred but not required) Key Responsibilities Provide a visible, professional concierge-style security presence Enforce site-specific rules, policies, and procedures Monitor access control and ensure compliance with entry requirements Conduct routine patrols of buildings, grounds, and amenities Respond to non-emergency calls and assist residents and guests Observe, report, and document incidents, violations, and daily activity Assist with fire/rescue calls and emergency response when needed Support enforcement of HOA rules and community standards Maintain strong communication with property management and local agencies Deliver consistent, high-level customer service in all interactions Ideal Candidate Profile The ideal candidate is professional, approachable, and detail-oriented, with a strong sense of responsibility and situational awareness. This role requires discretion, sound judgment, and the ability to remain calm under pressure.

Key strengths include:

Customer service excellence Communication and conflict resolution Critical thinking and decision-making Attention to detail and awareness Integrity and confidentiality Preferred Qualifications Security, law enforcement, or military experience Knowledge of security operations and protocols Ability to perform in high-pressure environments First Aid / CPR certification Clean driving record Additional language skills or certifications (a plus) Additional Information Pay based on experience (DOE) Opportunities for growth and advancement Professional, team-oriented environment Connect with us on LinkedIn and learn more at: www.

BlackburnAgency.com Blackburn Protective Agency is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Work Location:

In Person Pay:

$18.00 - $22.00 per hour

Experience:

Concierge/Security:

2 years (Preferred)

License/Certification:

Tennessee Armed Guard Card (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)

Work Location:

In person