Bridal Experience Coordinator (Front Desk + Appointments)

Bridal Experience Coordinator (Front Desk + Appointments) Bliss Bridal Salon - 3.5 Fort Worth, TX Job Details Full-time $18 - $22 an hour 11 hours ago Benefits Paid time off Employee discount Qualifications Teamwork Greeting customers Client inquiry handling Attention to detail Venue guest services Full Job Description Bliss Bridal Salon is seeking a high-energy, people-first Bridal Experience Coordinator to serve as the face of our store and the anchor of our daily flow . This role blends front desk hospitality, appointment coordination, and in-store support . You will ensure every bride is welcomed with warmth, every appointment runs smoothly, and every detail behind the scenes is handled with care. You are not just checking people in—you are orchestrating the experience from the moment a bride reaches out to the moment she says yes. What You'll Be Responsible For Front of House Experience Greet every bride and guest with warmth, energy, and professionalism Create a polished, welcoming environment at all times Maintain awareness of the store flow and anticipate needs throughout the day Appointment Coordination Schedule bridal appointments and alterations appointments Confirm upcoming appointments and ensure brides are prepared Manage calendar flow to support stylists and optimize the day Step in to assist with walk-ins when needed Bride Communication Answer and manage phone calls, voicemails, emails, and text inquiries Respond promptly with clear, friendly, and helpful communication Guide brides through next steps, expectations, and questions In-Store Support Stay attuned to active appointments and step in where needed: Pull champagne for celebrations Assist stylists during peak moments Support the overall energy and flow of the floor Help create memorable "Yes" moments for brides Stylist & Operational Support Assist with stylist calls and appointment preparation Support inventory updates when new collections arrive Keep front desk and shared spaces organized and presentable Handle light administrative and organizational tasks What We're Looking For This role is ideal for someone who is naturally: Warm and welcoming — you make people feel comfortable immediately High energy and engaging — you bring life to the space Highly attentive — you notice what's happening around you and respond quickly Organized and detail-aware — you can manage multiple moving pieces Calm under pressure — you keep your composure in a fast-paced environment Team-oriented — you step in wherever needed without being asked

You Should Be Comfortable:

Managing multiple communication channels at once (phone, text, email) Speaking confidently with brides and their families Balancing front desk responsibilities while supporting in-store appointments Being on your feet and engaged with people throughout your shift Adapting quickly as the flow of the day changes What Makes Someone Successful in This Role You naturally prioritize people over tasks You take ownership of the guest experience from start to finish You are proactive—you step in before being asked You thrive in a fast-paced, high-touch environment You bring consistency, reliability, and positive energy every day About Bliss Bridal Salon Bliss Bridal Salon is one of Fort Worth's premier bridal destinations, known for our private suites, personalized styling, and elevated service from "Yes" to "I Do." Our team culture is built on: Hospitality and service Attention to detail Strong team support Creating unforgettable moments for our brides This role is the heartbeat of our store. We are looking for someone who shows up with energy, awareness, and genuine care for people —someone who understands that every interaction matters in a bride's experience.

Pay:

$18.00 - $22.00 per hour

Benefits:

Employee discount Paid time off Application Question(s): You are responding to emails and texts when a bride and her guests walk in for an appointment, and the phone begins to ring. What do you do first, and how do you manage the situation? During a busy appointment, how would you recognize when to step in and support—whether that's greeting a walk-in, assisting a stylist, or helping create a celebration moment? This role manages appointment scheduling, confirmations, and communication across phone, email, and text. How do you stay organized and ensure nothing is missed?

Work Location:

In person