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Jet Center - Airport Concierge
Job
Crescent Hotels & Resorts
Horseshoe Bay, TX (In Person)
Full-Time
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Job Description
Jet Center
- Airport Concierge Crescent Hotels & Resorts vision insurance, paid time off, 401(k) United States, Texas, Horseshoe Bay 200 Hi Circle North (Show on map) Jun 20, 2026 Description Jet Center Concierge Horseshoe Bay Resort
- Jet Center Position Overview The Jet Center Concierge serves as the primary point of contact for private pilots, members, and guests.
Key Responsibilities Guest Service:
Greet and assist guests in person and by phone; manage service requests and resolve issues promptly.Flight Coordination:
Schedule arrivals and departures using aviation software; monitor email and radio communications.Transaction Processing:
Handle fuel sales, service tickets, and payment transactions accurately.Operations Support:
Assist with fuel inventory tracking for aircraft and vehicles.Safety Compliance:
Complete required safety training and follow all FBO procedures and protocols.Facility Standards:
Maintain a clean, organized, and professional lobby and front desk area.Coordination:
Work with resort departments to support guest needs from arrival through check-in. Qualifications Minimum age of 21 Valid driver's license with acceptable driving record High school diploma or equivalent Professional appearance and adherence to uniform standards Prior customer service or hospitality experience preferred Required Skills Strong customer service and problem-solving abilities Attention to detail and ability to work in a fast-paced environment Proficiency with Microsoft Office and point-of-sale systems Ability to work weekends and holidays as needed Ability to stand for extended periods and lift up to 50 lbs Benefits (Full-Time) Medical, dental, and vision insurance 401(k) with employer match Life and disability insurance Paid time off and holidays Additional benefits may include housing assistance, transportation, discounted meals, and access to select resort amenities. Apply Qualified candidates with strong service skills and attention to detail are encouraged to apply. Qualifications Behaviors Team Player- Works well as a member of a group Detail Oriented
- Capable of carrying out a given task with all details necessary to get the task done well Motivations Flexibility
- Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact
- Inspired to perform well by the ability to contribute to the success of a project or the organization Education Some college (preferred) High School (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.