Concierge - Sewell Ford Lincoln

Concierge - Sewell Ford Lincoln Sewell Family of Companies - 4.0 Odessa, TX Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Retail sales transactions Maintaining an organized workspace Guest relations Customer returns handling Phone communication Greeting customers Filing Credit card payment processing Administrative experience High school diploma or GED Driver's License Driving Clerical experience Clean workspace maintenance Communication skills Balancing end-of-day transactions Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Job Overview Concierge - Sewell Ford Lincoln The Sewell Family of Companies is seeking a concierge who possesses strong communication skills, accountability, and a friendly demeanor to create a memorable first impression for our guests. As a receptionist, the individual will be responsible for greeting and welcoming guests with a friendly and professional discretion, answering and transferring calls, assisting with administrative tasks, and handling transactions. To be successful in this role, the individual must be able to work effectively in a team environment and communicate clearly with team members and guests to contribute to our commitment of delivering exceptional service to our guests. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on

Training Career Growth Opportunities Tuition Reimbursement Requirements Skills & Requirements:

High school diploma or GED Valid driver license and acceptable driving record Background and drug screening Ability to multitask Outstanding customer service skills

Responsibilities Job Responsibilities:

Greet customers at the front desk/cashier counter in a pleasant and professional manner Maintain a friendly and helpful attitude when answering phones Compute customer bills Receive customer cash, checks, and credit card payments; record amount received. Issue accurate receipts to customers Provide cash refunds or credit memorandums to customers for returned merchandise Operate cash register Reconcile cash drawer daily Refer customers who have questions about the work performed, additional maintenance, repairs, etc., to the service advisor or other appropriate individual Handle customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution Maintain and file repair orders, parts invoices, and rental forms; list missing documents Close all open invoices Assist service and parts department with telephone coverage Provide clerical and secretarial assistance to parts and service departments Work with the department manager to keep products, services offered, their features and value, and any price changes current Maintains a professional discretion Maintains a clean and organized work area Perform other duties as assigned

Schedule:

Monday through Friday, and rotating Saturdays - 7:30am-6:00pm About Us Sewell is a group of family-owned businesses with over 100 years of heritage. We pride ourselves on being known for exceptional customer service and lasting relationships. With a diverse group of companies across West Texas, we have many different career paths. Join Sewell and become part of a legacy that values integrity, teamwork, excellence, and character!