Resident Advocate Swing Shift (SL County) SVS
6 West Jordan, UT Job Details Full-time From $17 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Spanish Writing skills Maintenance English Multi-line phone systems
Full Job Description Title :
Resident Advocate•
Swing Shift Department :
Shelter Location :
Salt Lake County Site Supervisor :
Shelter Director Category :
Full time (40 hours per week)
FLSA Status :
Non-exempt Pay :
$17.00 per hour (differentials available for language/weekend hours)
Schedule :
Flexibility in shifts worked is required as Shelter Services operate 24 hours a day, 365 days a year.
Available shift:
Sun-Wed, and Fri 2pm-10pm
HOW TO APPLY
Visit svsutah.org
- > Get Involved
- > Employment Opportunities
- > Select the position you're applying for
- > Fill out an application and submit it with your resume
- We need an application submitted to be considered for this position.
•
GENERAL PURPOSE
The Resident Advocate is primarily responsible for attending to the needs of Shelter residents, providing crisis support to callers on the 24-hour help line, and supporting the safety, cleanliness, and maintenance of the Shelter facility. SVS is a non-profit organization whose mission is to provide options to anyone who has experienced domestic and sexual violence.
ESSENTIAL DUTIES & RESPONSIBILITES
Answer and manage multiple phone lines on the 24-hour help line; provide crisis advocacy, safety planning support, and referrals and information to help callers with guidance and resources; and document all activities in electronic database. Provide supportive advocacy, active listening, and support residential living needs for Shelter residents including help answering questions and providing supplies. Ensure confidentiality and proper handling of all client information. Clean resident bedrooms and bathrooms upon exit of residents and perform tasks necessary to maintain all areas free from health/safety/fire hazards. Basic cleaning tasks include but are not limited to: sweeping, mopping, dusting, changing and washing linens, and sanitizing bathrooms. Conduct safety and security checks of residents and property by moving inside and outside the facility. Perform CPR and administer First Aid as needed
OTHER DUTIES & RESPONSIBILITIES
Maintain appropriate professional boundaries with residents, staff, volunteers, donors, and vendors. Monitor activity on Security Camera System to maintain safety of clients and security of property. Complete miscellaneous duties to comply with sanitation, safety, health, and licensing regulations.
QUALIFICATIONS & SKILLS
Ability to communicate clearly and concisely both verbally and in writing in English. Ability to demonstrate/utilize compassion, empathy, and respect when interacting with Shelter residents and survivors on the 24-hour helpline.
PREFERRED QUALIFICATIONS
Education or experience in any Human Services field Bilingual (English/Spanish)
TRAINING
Pass and maintain a cleared Direct Access Clearance System background check. Obtain First Aid and CPR Certification within 90 days and recertify every two years.
WORKING CONDITIONS & PHYSICAL DEMANDS
The work environment includes an office environment with the majority of time sitting at a desk answering phone lines and entering information into a computer. Moving around the Shelter to perform maintenance and conduct security and safety checks is also required, as is time spent cleaning/sanitizing resident rooms and bathrooms and restocking supplies in common areas. These duties require moving up and down stairs, lifting/moving items to facilitate cleaning and stocking, and moving around outside the Shelter during all weather conditions. Other tasks may be necessary for the maintenance of the Shelter and safety of the residents.
EQUIPMENT USED
Ability to operate basic office equipment such as telephone, computer, fax and copy machine, and camera security system; and basic cleaning tools such as mop, broom, vacuum, washer and dryer. Please note this job description is not designed to contain a comprehensive listing of duties, responsibilities, or activities that are required for this job. Duties, responsibilities, or activities may change at any time with or without notice. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Contact SVS Human Resources for assistance.
Pay:
From $17.00 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person
