Family Experience Teammate

Family Experience Teammate Aqua-Tots Development Falls Church, VA Job Details Part-time $14 - $17 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Customer communication Email customer support Maintaining an organized workspace Account maintenance Sales Coaching Service scheduling Greeting customers Client inquiry handling Babysitting Financial issue resolution Hospitality industry experience Positive reinforcement (classroom management strategies) Billing issue inquiries Handling account queries Clean workspace maintenance Team motivation (leadership skill) Communication skills Teaching Entry level Full Job Description Family Experience Teammate- Aqua-Tots Swim School (Front Desk, Customer Service Representative, Sales Associate)

Location :

Barcroft Plaza(Falls Church, VA)

Job Type :

Part time

Pay :

$14.00-$17.00

Schedule :

Flexible availability required, including afternoons/evenings and weekends

Benefits:

Weekly Pay Holidays off Flexible, consistent scheduling based on your availability 401k Opportunities team incentives and potential bonuses Growth and advancement opportunities Full Time teammates also receive: Health Insurance w/ HSAFSA options Employer-paid dental and vision 401(k) with company match Paid Time Off (PTO) Parental Leave Employee discount on lessons As a Family Experience Teammate , you are the heart of our swim school. You create first impressions, build lasting relationships, and guide families through an experience that helps save lives. Welcome to Aqua-Tots! At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life. Are you looking for a company that invests in its leaders and promotes growth from within? Do you thrive in a mission-driven culture where your work makes a difference every day? If so, you may be exactly who we're looking for. The right leader will be welcoming, enthusiastic, and embody our

Core Behaviors:

Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You'll Do Deliver Exceptional Service:

Greet families, answer calls, and respond to emails with professionalism, warmth, and urgency Guide the

Family Journey:

Support families through enrollment, program selection, and ongoing account needs

Promote Our Mission:

Communicate the value of our swim curriculum and life-saving water safety skills Resolve with

Care:

Handle scheduling, billing, and account inquiries efficiently and accurately

Celebrate Every Win:

Recognize student milestones with enthusiasm-stickers, high-fives, and encouragement Create a

Welcoming Environment:

Maintain a clean, organized, and inviting front desk and lobby Collaborate as a

Team:

Participate in trainings, team meetings, and support teammates to deliver a consistent experience What We're Looking For Customer service experience (sales, hospitality, admin, or similar roles) Experience working with children (babysitting, coaching, teaching, etc.) preferred Strong problem-solving skills and ability to think on your feet Clear, friendly, and professional communication skills Team-oriented mindset with a positive, can-do attitude Passion for helping families and making a meaningful impact Ready to Dive In? If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua-Tots Swim Schools! Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states , creating opportunities for leaders to grow their careers within our expanding organization.