Front Desk Concierge

Front Desk Concierge Stratton Amenities - 3.2 Seattle, WA Job Details Full-time $23 - $24 an hour 1 hour ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Flexible schedule Qualifications Customer communication Interpersonal skills High school diploma or GED Attention to detail Organizational skills Manual handling Full Job Description About Stratton Amenities Stratton Amenities is a hospitality services company providing concierge, front desk, and guest experience programs to Class A commercial and residential properties throughout the United States.

Our mission is simple:

create exceptional experiences for every tenant, guest, visitor, and client we serve. Position Summary The Front Desk Concierge serves as the first point of contact for tenants, guests, visitors, vendors, and contractors entering the property. This role is responsible for delivering a professional, welcoming, and hospitality-focused experience while assisting with access control, visitor management, customer service, and general front desk operations. The ideal candidate is polished, dependable, service-oriented, and enjoys interacting with people in a professional environment. Responsibilities Welcome and greet tenants, guests, visitors, vendors, and contractors. Create a positive first impression for everyone entering the property. Register visitors and maintain visitor management records. Issue visitor badges and access credentials as required. Verify guest access and communicate with tenants regarding visitor arrivals. Answer questions regarding the property, building amenities, and surrounding area. Assist visitors with directions and general information. Monitor lobby activity and maintain awareness of building operations. Report safety concerns, maintenance issues, suspicious activity, and incidents to appropriate personnel. Maintain professional communication with tenants, visitors, property management, and vendors. Support building events and special activities as needed. Complete daily reports and documentation accurately and on time. Maintain a professional appearance and adhere to company uniform standards. Follow all site-specific procedures, policies, and post orders. Qualifications High school diploma or equivalent. Minimum one year of customer service, hospitality, concierge, front desk, guest services, hotel, residential, or related experience preferred. Strong verbal and written communication skills. Professional appearance and demeanor. Ability to remain composed and courteous in a fast-paced environment. Comfortable using computers, tablets, and visitor management systems. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Preferred Experience Concierge services Hotel front desk operations Luxury residential communities Commercial office buildings Customer service or guest services Reception or administrative support Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Ability to work in a lobby or front desk environment throughout the shift. Benefits Health, dental, and vision insurance Paid time off Paid training Opportunities for advancement Professional and supportive work environment Compensation $23.00 - $24.00 per hour Stratton Amenities is an equal opportunity employer. We believe that diversity and inclusion are key to creating genuine connections and a culture of service excellence.

Job Type:

Full-time Pay:

$23.00 - $24.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person