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Loading Dock Concierge
Job
Stratton Amenities
Seattle, WA (In Person)
$48,880 Salary, Full-Time
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Job Description
Loading Dock Concierge Stratton Amenities - 3.2 Seattle, WA Job Details Part-time | Full-time $23 - $24 an hour 1 hour ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Flexible schedule Qualifications Hospitality Customer communication Customer service Logistics High school diploma or GED Attention to detail Manual handling Two-way radios Full Job Description About Stratton Amenities Stratton Amenities is a hospitality services company providing concierge, front desk, and building support programs to Class A commercial and residential properties throughout the United States. Our focus is creating safe, professional, and welcoming experiences for tenants, guests, visitors, vendors, and clients. Position Summary The Loading Dock Concierge is responsible for managing loading dock activity, vendor and delivery access, vehicle flow, dock safety, and visitor coordination in a professional Class A property environment. This role requires strong attention to detail, clear communication, situational awareness, and a hospitality-focused approach when interacting with delivery personnel, vendors, tenants, and property teams. Responsibilities Monitor loading dock activity and ensure safe, organized dock operations. Greet and screen delivery personnel, vendors, contractors, and authorized visitors. Verify access authorization and follow all sign-in and visitor management procedures. Direct delivery vehicles into approved loading dock areas. Assist with vehicle flow, pedestrian awareness, and dock traffic coordination. Ensure loading dock doors, gates, and access points remain secure. Prevent unauthorized parking, idling, or vehicle congestion near the loading dock. Redirect deliveries to the appropriate dock, freight elevator, or approved delivery location. Document delivery activity, entry and exit times, vendor information, and incidents. Report unsafe conditions, suspicious activity, maintenance issues, and building concerns. Communicate professionally with tenants, property management, vendors, and building teams. Follow all property procedures, emergency protocols, post orders, and company standards. Maintain a professional appearance and adhere to company uniform requirements. Qualifications High school diploma or equivalent. Prior experience in hospitality, concierge, loading dock operations, security, logistics, customer service, or building operations preferred. Strong communication and customer service skills. Ability to remain alert, professional, and composed throughout the shift. Comfortable using phones, radios, tablets, computers, visitor management systems, and basic reporting tools. Strong attention to detail and ability to follow procedures consistently. Ability to work independently and communicate issues promptly. Preferred Experience Loading dock operations Commercial building operations Concierge or front desk services Vendor or delivery management Security, access control, or visitor management Hospitality or customer service Physical Requirements Ability to stand and walk for extended periods. Ability to work in and around loading dock areas. Ability to lift up to 25 pounds occasionally. Ability to work near vehicle traffic, delivery activity, and building service areas. Benefits Health, dental, and vision insurance Paid time off Paid training Opportunities for advancement Professional and supportive work environment Compensation $23.00 - $24.00 per hour Stratton Amenities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin