Car Wash Associate

Car Wash Associate Personal Pitstop Express Car Wash Tampa, FL Job Details Part-time | Full-time $15 - $17 an hour 15 hours ago Benefits Free parking Paid time off Employee discount Flexible schedule Qualifications Hospitality Spanish Customer communication Outdoor work Client rapport building English Full Job Description Overview

MUST BE HIGHLY ENTHUSIASTIC AND SALES DRIVEN MUST BE BILINGUAL

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Specifics:

Customer Engagement and Support Welcome customers with a warm friendly smile. Identify customers' needs and recommend an appropriate car wash package based on their needs. Be able to provide detailed information regarding our packages, what they offer, and the benefits. Address and resolve customer complaints or issues effectively and professionally. Follow up with customers to ensure their satisfaction with the service received. Sales Be able to maintain capture rate at 40% or better Promote our car wash memberships and packages Operational Tasks Assist with maintaining the cleanliness and organization of the facility.

Fundamental Responsibilities:

Provide a friendly, warm, and inviting environment by making eye contact, smiling, and greeting all members and retail customers as they arrive. Welcome every customer as a winner and see if they would be interested in joining our membership. Communicate with retail customers to identify their needs and answer questions about different wash packages with the intention of selling the highest tier monthly memberships Be able to explicitly describe all the different chemicals in our wash packages. Promote annual passes and upgraded membership packages to existing members with the intention of building the highest tier club member base. Build familiarity with club members and ensure maximum customer satisfaction while consistently meeting daily and monthly sales goals. Follow established guidelines and procedures when performing any services including but not limited to: Inspecting vehicles for potential damage or hazardous items Maintaining a clean work environment Assisting in cleaning the facility

Qualifications:

Ability to work flexible hours, including weekends. Sales Driven Hospitality expierence / phenomenal customer service Great English (Spanish Bilingual) This job involves being outside with physical activities. Reliable transportation required. Capability to lift moderate weights. Willingness to work in all weather conditions. Ability to work with a high sense of urgency.

Pay:

$15.00 - $17.00 per hour

Benefits:

Employee discount Flexible schedule Free parking Paid time off

Work Location:

In person