Recreation Attendant

Overview:

We are seeking an enthusiastic and customer-focused Recreation Attendant to join our team in beautiful Islamorada! This role is perfect for someone who loves the outdoors, enjoys interacting with guests, and has a strong understanding of watersports safety—specifically for kayaks, paddleboards, and the Hobie Wave catamaran. As a Recreation Attendant, you will be responsible for assisting guests with watersports rentals, ensuring safety protocols are followed, maintaining beach, pool and equipment areas, and creating a welcoming and fun environment.

Responsibilities:

Greet guests warmly and provide exceptional customer service. Assist guests with selecting and launching kayaks, paddleboards, and the Hobie Wave. Explain basic paddling and sailing techniques, ensuring guests feel comfortable and confident. Offer tips on local water conditions, marine life, and recommended paddling/sailing routes. Engage with guests throughout their experience, checking in on their needs and providing friendly conversation. Promote resort activities, excursions, and safety regulations in a professional and enthusiastic manner. Assist at times with guest luggage, food running and trash and laundry bags when necessary During slower times assist the landscaping team with property beautification

Watersports Safety & Supervision:

Ensure all guests understand and follow safety procedures before launching. Conduct pre-rental safety briefings, including how to properly use equipment, navigate local waters, and what to do in emergencies. Monitor guests on the water, keeping an eye out for overdue returns, weather changes, or distress signals. Assist with capsizes and self-rescue techniques, particularly for the Hobie Wave. Enforce life jacket policies, ensuring all guests wear PFDs when required.

Equipment Maintenance & Watersports Operations:

Set up, clean, and organize the pool areas, beach area, kayaks, paddleboards, and Hobie Wave each day. Inspect equipment for damage, wear, and proper function; report or repair as needed. Assist with organizing pool and beach furniture setup, maintaining a clean and inviting environment. Including trash and dirty towel removal Keep track of rental inventory and logs, ensuring all equipment is returned in good condition.

Qualifications:

Experience in watersports, sailing, lifeguarding, or hospitality preferred. Strong swimming ability and comfort in open water preferred Knowledge of kayak, paddleboard, and Hobie Wave sailing techniques preferred Excellent communication and customer service skills. Ability to work outdoors in various weather conditions. CPR/First Aid Certification (or willingness to obtain). Ability to lift 50 lbs+ (kayaks, paddleboards, etc.). #LI-onsite