Fitness & Wellness Center Attendant (Full-Time)

We are seeking a full-time year-round Front Desk associate to join our Fitness & Wellness Center team! This role combines front desk operations, member service, and facility presentation to deliver an exceptional experience.

Please note:

This role requires a flexible schedule, with varying shifts available. Includes weekend work.

Key Responsibilities:

Welcome members and guests in a friendly, professional manner and ensure a positive first impression Manage front desk operations including check-ins, reservations, scheduling, and point-of-sale transactions Answer phone calls, respond to inquiries, and direct requests to appropriate team members Schedule fitness classes, personal training sessions, and massage appointments; confirm and update bookings as needed Maintain organized records and files for Fitness & Wellness Center operations Actively engage on the fitness floor—assist members with equipment use and provide general support Maintain cleanliness and organization of the facility, including equipment, locker areas, and common spaces Restock amenities such as towels, water, and fruit for members and guests Prepare group fitness rooms between classes (reset equipment, tidy spaces, fold towels) Perform daily walk-throughs to ensure all areas meet cleanliness and safety standards

Qualifications:

Strong customer service skills with a professional, courteous demeanor Basic computer proficiency Fitness center experience preferred; customer service experience required Ability to handle confidential information with discretion

Certifications:

Current CPR/AED and First Aid certifications (or willingness to obtain)

Physical Requirements:

Ability to stand or walk for extended periods Frequent bending, reaching, and lifting (up to 50 lbs.) We are proud to be a drug-free workplace and participate in E-Verify.

Job Type:

Part-time Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person