Club Manager

Club Manager Lafayette, LA Job Details Full-time 10 days ago Benefits Health savings account Disability insurance Dental insurance Vision insurance Opportunities for advancement Life insurance Pet insurance Qualifications Employee onboarding Computer operation Inventory control Phone communication Computer literacy Staff scheduling Greeting customers Mid-level Full cycle recruiting Performance management Customer inquiry handling High school diploma or GED Store opening/closing procedures Supervising experience Team management Implementing HR recruitment processes Recruiting Order placement Computer skills Guest services Health club & gym management Onboarding process management Leadership Communication skills Staffing management Overseeing training Full Job Description Job Summary Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties and Responsibilities Recruit, hire, train, schedule and supervise team members. Member service oversight making sure all team members are providing a great customer service experience at all times. High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. Provide support for team members and club members. Create and maintain a positive image for the club. Coaching and counseling performance to help achieve company standards. Ensure prompt opening/closing of gym. Ensure staff are aware and trained on all current marketing promotions. Finish manager portion of onboarding, in Paycom, for all new hires. Ensure the club is open and staffed during all hours of business. Ensuring self and team members are implementing and adhering to all company policies and procedures. Responsible for ordering supplies and tracking inventory. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Minimum Qualifications High school diploma Prior supervisory experience Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift up to 50 lbs less than 30% of the time