General Manager

Job Listing ID:

4491234

Job Title:

General Manager Application Deadline:

Open Until Filled

Job Location:

Gladstone

Date Posted:

05/13/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

FULL-TIME

Full-time

LOCATION 465 W.

Arlington Street Gladstone

OR 97027 JOB SUMMARY

As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an exceptional member experience while achieving ambitious sales goals. With a strong focus on driving membership sales, increasing fitness revenue, and growing overall club performance, you will build a results-oriented culture rooted in accountability and success. Your leadership will cultivate a motivated team, a welcoming club environment, and a business that consistently exceeds targets.

ESSENTIAL DUTIES & RESPONSIBILITIES

Develop and implement strategies to drive membership sales, fitness, retail, and other revenue streams, exceeding targets. Recruit, train, and develop a high-performing team with shared goals and a one-team mindset. Provide ongoing support, coaching, and leadership to the team, setting clear objectives, delegating responsibilities, leveraging strengths, and fostering a culture of excellence and accountability. Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them engaged, motivated, and committed to achieving their fitness goals. Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards. Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures. Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations. Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members. Develop and execute member retention strategies, such as engagement programs, events, and incentives. Promote awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations. Maintain a consistent 9:00 AM--7:00 PM or 10:00 AM--8:00 PM schedule, aligned to peak business hours and club needs.

QUALIFICATIONS

Required Knowledge, Skills & Abilities 3-5+ years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success. 2-4 years of progressive management experience supervising 3-10+ employees in a team environment with measurable employee development and promotion outcomes. Ability to inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a consistent and robust service culture. Ability to create an outstanding member and team member experience with a high-performance culture through people development, innovation, and collaboration within your team. Excellent communication, interpersonal, and customer service skills CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost to support this requirement. Certification must be maintained throughout employment. Personal Training certification from a nationally recognized organization (e.g., NASM, ISSA) is required within 90 days of hire. The company provides access to a certification program at no cost. A degree in Exercise Science, Kinesiology, or a related field may satisfy this requirement in lieu of a certification, subject to qualification and approval.