Nebraska Orthopaedic Performance General Manager

Nebraska Orthopaedic Performance General Manager Nebraska Orthopaedic Center - 2.7 Lincoln, NE Job Details Full-time 14 hours ago Benefits Free parking License reimbursement Disability insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Customer communication Staff supervision Team leadership Operational management Cash handling General management

Full Job Description Job Title:

Nebraska Orthopaedic Performance General Manager Typical Schedule:

Varies Job Type:

Full Time We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.

Essential Job Duties:

Leadership & Operations Manage all day-to-day operations of the training center. Ensure compliance with Athletic Republic standards, policies, and procedures. Create and maintain a positive, professional, and athlete-focused culture. Develop operational systems that maximize efficiency and customer satisfaction. Maintain facility appearance, equipment readiness, cleanliness, and safety standards. Resolve customer concerns promptly and professionally. Staff Management Recruit, hire, train, supervise, and evaluate coaches, trainers, and administrative staff. Schedule staff to meet operational needs while controlling labor costs. Conduct regular team meetings and performance reviews. Foster professional development and accountability among team members. Sales & Enrollment Growth Drive athlete enrollment and membership growth. Lead sales efforts including consultations, facility tours, follow-up communications, and closing memberships. Develop strategies to increase athlete retention and renewals. Track key performance indicators (KPIs) related to leads, conversions, enrollments, and retention. Marketing & Community Engagement Build relationships with schools, coaches, athletic directors, clubs, trainers, and community organizations. Represent Athletic Republic at community events, sports tournaments, expos, and networking opportunities. Coordinate local marketing campaigns and social media initiatives. Develop referral partnerships that generate athlete leads. Financial Management Manage budgets and oversee financial performance. Monitor revenue, expenses, payroll, and profitability. Prepare regular operational and financial reports for ownership. Achieve monthly, quarterly, and annual revenue goals. Ensure proper cash handling and financial controls. Athlete Experience Ensure athletes receive exceptional customer service and training experiences. Monitor program quality and client satisfaction. Support staff in maintaining a safe and motivating training environment. Encourage athlete goal setting, progress tracking, and achievement.

Qualifications:

Bachelor's degree in Business, Sports Management, Exercise Science, Education, Marketing, or related field (or equivalent experience). 3+ years of leadership or management experience. Experience supervising employees and managing operations. Strong sales, marketing, and customer service skills. Excellent communication and interpersonal abilities. Ability to work evenings and weekends as business demands require. Prefer experience in youth sports, athletic training, fitness, or sports performance industries. Prefer experience managing membership-based businesses. Knowledge of athletic development and sports performance training is preferred. CPR/AED certification or ability to obtain certification is preferred. This position offers an opportunity to lead a high-impact athletic training business dedicated to helping athletes maximize their performance and achieve their goals.

EOE Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Free parking Health insurance License reimbursement Life insurance Paid time off Tuition reimbursement Vision insurance