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Job Description
JOB The Outdoor Adventure Supervisor develops and manages the outdoor adventure program and events with a strong focus on fun, exceptional customer service, and the overall visitor experience. The Supervisor ensures participant safety, manages equipment, leads excursions, and delivers high-quality outdoor experiences across diverse environments.
EXAMPLE OF DUTIES
Program Development & Execution Fosters enthusiasm and a contagious excitement for leading and managing active recreation opportunities throughout Metro Parks. Manages, designs, and implements diverse outdoor adventure programs, classes, and special events tailored to Columbus and Franklin County's diverse population, with a primary focus on safety, fun, and encouraging repeat visitation. Instructs participants in outdoor adventure programs by demonstrating proper techniques and providing clear, safety-focused instruction. Expands community reach by developing innovative programs and initiatives designed to attract new and historically underserved populations. Promotes programs by collaborating on marketing materials and generating engaging social media content. Integrates basic natural resource information and nature-oriented programming into outdoor activities when applicable, assisting with community outreach efforts as needed. Utilizes online systems to write and input program descriptions for publication and registration, and maintains accurate statistical data and attendance records. Leadership & Personnel Management Supervises daily staff functions and assists with the recruitment, onboarding, and training of new team members. Assigns responsibilities, delegates tasks, creates work and program schedules, and sets expectations and goals for staff. Approves timekeeping and leave requests. Fosters a positive work culture. Addresses employee concerns in a timely and professional manner. Provides continuous guidance, instruction, and support to employees and volunteers assisting with programs and events. Administers personnel management, including preparing and delivering performance evaluations, coaching, and disciplinary actions under the direction of the Park Manager. Monitors and supervises visitors and participants during programs and events to ensure an orderly and enjoyable environment. Safety, Risk Management, & Compliance Implements emergency protocols, conducts thorough risk assessments, monitors weather conditions, and ensures all operations align with safety regulations. Ensures strict compliance with all park rules, regulations, and safety protocols; maintains required professional certifications and attends relevant professional development seminars. Resolves visitor inquiries, issues, or complaints regarding programs, events, and related operational matters in a professional manner. Operations, Logistics, & Budgeting Coordinates equipment logistics, including ordering, managing, and distributing gear, rentals, and supplies throughout the park district. Maintains gear inventories and oversees routine equipment maintenance and repairs to ensure all technical gear meets strict safety standards. Collaborates seamlessly with park staff, volunteers, and external work units to ensure successful program implementation, setup, teardown, and cleanup. Assists with facility rentals, providing support for shelter and day lodge rentals, including setup, teardown, and light janitorial duties as needed. Supports the budgeting process and completes financial administrative tasks as required. Scope of Activities & Programming The Outdoor Adventure Supervisor will oversee, lead, and develop programming across a wide array of activities, including but not limited to: Backpacking, Camping, Fishing, Off-Trail Hiking, Creeking, Nature Exploration, Orienteering & Geocaching, Outdoor Cooking, and Survival Programs. Kayaking, Canoeing, and Paddle Boarding. Archery, Disc Golf, Rock Climbing, Via Ferrata, Slacklining, and Challenge/Obstacle Courses. Yoga. Sledding, Ice Skating, Cross-Country Skiing, and Snowshoeing.
Note:
The above Example of Duties represents the essential and most significant duties of this position. This description is not intended to exclude other work assignments, duties, or responsibilities as required by agency needs.
SUPPLEMENTAL INFORMATION
Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment.
