Studio Manager - STRONG Pilates Wayne

ABOUT STRONG

We are

STRONG - STRONG

Pilates combines strength training, cardio, and Pilates-inspired movement into one full-body workout. Using our Rowformer and Bikeformer machines, classes are designed to build strength, improve endurance, and deliver real results in a low-impact format.

THE ROLE

The Studio Manager will oversee all aspects of studio operations, ensuring an exceptional experience for members and guests. This role requires a dynamic leader with a passion for fitness, strong organizational skills, and the ability to foster a vibrant community culture. The ideal candidate has proven experience running fitness membership presales, managing a team of instructors, and driving recurring revenue in a fast-paced, customer-focused environment.

RESPONSIBILITIES

Community Engagement Serve as the primary representative of the studio, embodying the brand's values and ethos Greet and acknowledge all clients by name, fostering a welcoming atmosphere Maintain an enthusiastic and supportive attitude toward all members Ensure accuracy and currency of member profiles Cultivate and enhance the community culture inherent to STRONG Support the promotion and sale of memberships, merchandise, and additional services Manage and post brand-aligned content on social media to increase visibility and engagement Studio Operations Ensure the studio environment is consistently clean, safe, and inviting Oversee studio maintenance between classes to uphold high standards Lead by example, instilling a sense of pride and responsibility in the instructor team Administrative and Management Duties Oversee all daily operations of the studio Manage client interactions and follow up on inquiries received in person, via phone, or email Administer the studio's social media presence, including the Instagram and Facebook accounts Develop and implement strategies to drive membership sales and conversions Drive recurring revenue through membership sales, retention, and client engagement strategies Responsible for meeting and exceeding monthly KPI targets tied to membership growth, retention, and studio performance Proactively engage in marketing initiatives, training programs, and staff development efforts Utilize studio software for class scheduling, member check-ins, sales processing, payment reporting, and new client onboarding Lead, inspire, and develop a team of fitness professionals to deliver top-tier classes and customer service Execute basic marketing tasks, including the distribution of monthly newsletters Address member inquiries, feedback, and complaints with professionalism and promptness

QUALIFICATIONS

3+ years management experience in the fitness industry is preferred Preferred 6+ months of group fitness teaching experience- not required High school diploma or GED required; a degree in a related field is preferred Proficiency in studio management software, such as Mindbody or similar platforms, is advantageous Strong leadership qualities, excellent communication skills, and a passion for health and fitness Reliable means of mobility for travel to studio location Proven experience running a membership presale and driving recurring membership revenue Preferred Certified Personal Trainer or Pilates certification from a recognized organization- not required CPR and AED certification obtained through in-person training is preferred STRONG Academy certification (Provided by STRONG)

ESSENTIAL SKILLS

Strong problem-solving skills and the ability to deliver efficient solutions Excellent communication and leadership skills Highly organized with the ability to multitask under time constraints Effective time management and customer service abilities Strong troubleshooting skills and adaptability

COMPETENCIES

Quality & Client Focus :

Continuously seeks ways to improve processes and results while prioritizing client needs

Managing Work :

Balances multiple responsibilities effectively and makes sound decisions independently

Maximizing Resources :

Works collaboratively and efficiently, optimizing available tools and systems

Learning & Adapting :

Stays current with industry trends, continuously seeks improvement, and embraces new challenges

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

Frequent physical activities, including sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching Repetitive movements and moderate noise exposure Frequent standing and walking on hard surfaces Ability to lift or carry up to 50 pounds Possible exposure to dust, chemicals, and cleaning solutions

BENEFITS

Quarterly bonus opportunities based on achieving monthly and quarterly KPI targets Free Drop-In Sessions Career Growth Opportunities Within the STRONG Team Benefits Plan (Health, 401K) Supportive Leadership Team This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to STRONG Pilates Corporate.

Pay:

From $64,000.00 per year

Benefits:

401(k) Employee discount Health insurance Paid time off

Work Location:

In person