Service and Retention Lead - Lexington Sporting Club

Service and Retention Lead - Lexington Sporting Club Taymar Sales U Lexington, KY Job Details Full-time 10 hours ago Benefits Opportunities for advancement Qualifications Phone communication Employee relationship building

Full Job Description Who We Are:

Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 47 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.

Our mission is simple:

Clients and Colleagues. We serve our clients at the highest possible level, providing unmatched dedication and accountability, while also investing deeply in the growth and development of our colleagues. By fostering a culture that values people, plans and performance, Taymar creates an environment where careers thrive, and results speak for themselves. Joining Taymar means stepping into a growing, high-impact company that is changing the way sports organizations drive revenue and engage fans. Our team members gain daily access to executive leadership, ownership of meaningful business initiatives, and the opportunity to make a lasting mark on both their career and the sports industry. See what our colleague are saying about working at Taymar!

Position Overview:

Taymar Sales Pro's Lexington Sporting Club Service and Service & Retention Lead position will lead all aspects of the LSC One Membership yearly strategy and execution for both the Championship and Super League teams. The Service & Retention Lead position work closely with the General Manager and will receive training, development and be provided the opportunity for rapid career advancement to Senior level sales roles, and leadership positions with added responsibility.

Responsibilities:

Manage a book of Memberships and deliver superior customer service to all current and future fans through phone calls and face to face appointments. Engage the LSC fan base throughout the year with donor and season ticket holder events. Must be able to work evenings and weekends, as required. All home games will be worked in order to engage with your current client base while meeting future LSC One Members. Build relationships and expand business with current ticket holders and cold call new prospects and referrals to drive revenue. Work in the assigned onsite location on a daily basis as well as go on in person meetings out in the community. Contact businesses in the local area via outbound phone calls, appointment and event-based selling. Build out, plan, and execute monthly events with LSC One Membership base with the goal of building long-term relationships while looking for opportunities to gain new business. Deliver superior customer service to all current and future fans. Represent the Lexington Sporting Club with the highest level of character and integrity. Build superior internal relationships with the organization Achieve and exceed quarterly and monthly sales goals established by management team. Other related duties as assigned by the General Manager.

Qualifications:

Bachelor's Degree with concentration in Sports Marketing or a related field. Two years of outbound sales with an athletic department of professional team. Comfort with making outbound phone calls in a professional and friendly manner. Strong work ethic, positive attitude and desire and ability to learn in a fast paced, highly competitive industry. Experience and proven success in an inside sales program or ticket sales role preferred. Strong drive to learn the sales process and grow your career rapidly. Full Time role. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.