Member Assistance & Event Support Coordinator

Member Assistance & Event Support Coordinator Glendale, AZ Job Details Part-time 1 day ago Qualifications Customer relationship building Client onboarding Customer retention Event coordination Customer service Calendar management Communication skills Stakeholder relationship building Entry level

Full Job Description Club Location:

Arrowhead Country Club - Glendale, AZ Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Responsible for enhancing the member experience, driving retention, and facilitating communication.

Key responsibilities include:

Assist in managing onboarding and executing a unified lifestyle calendar for members and guests. Assist in coordinating events and managing member communications through various channels. Building and maintaining positive member relationships and executing new member onboarding processes. Supporting the development of programming to increase golf rounds, member visits, and overall satisfaction. Qualifications include excellent communication skills, customer service experience, and the ability to work flexible hours, including evenings and weekends. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.