Pickleball Haven Team Member

Pickleball Haven Team Member Pickleball Haven Lake Forest, CA Job Details Part-time $17 - $18 an hour 1 hour ago Benefits Paid training Employee discount Gym membership Opportunities for advancement Flexible schedule Qualifications Customer communication Community management Greeting customers Stocking Venue guest services Facilities maintenance Full Job Description Haven Team Member (Part-Time) Pickleball Haven | Lake Forest, CA Position Type Part-Time Team Member Compensation $17-18 per hour starting, depending on experience and role responsibilities Schedule Consistent weekly schedule based on mutual availability Minimum 3-4 shifts per week required Additional shifts and event opportunities available About Pickleball Haven Pickleball Haven is Orange County's premier indoor pickleball club, featuring 14 climate-controlled courts, all-day open play, leagues, tournaments, lessons, social events, and one of the most active pickleball communities in Southern California. At Haven, we're more than a sports facility—we're a community. Our mission is to create an exceptional experience where players can play, improve, compete, and build lasting friendships through a shared love of pickleball. We're looking for positive, dependable, and hospitality-minded individuals who are excited to help create memorable experiences for our members and guests. Position Overview As a Haven Team Member, you are one of the primary ambassadors of the Pickleball Haven experience. This role combines hospitality, operations, event support, and community engagement. Whether you're checking in players, helping run events, supporting members, or maintaining the facility, your goal is to create a welcoming, organized, and energetic environment that reflects the Haven culture. We believe great facilities are built by great people. Every interaction matters. Responsibilities Member & Guest Experience Welcome members and guests with a friendly, professional attitude Assist with check-in, reservations, memberships, and general questions Help new players navigate the facility and understand Haven programs Deliver exceptional customer service and hospitality Facility Operations Perform opening and closing procedures Maintain a clean, organized, and professional facility appearance Restock supplies and monitor facility readiness throughout shifts Ensure club policies and procedures are followed Event & Program Support Assist with leagues, tournaments, ladders, round robins, clinics, and special events Support event setup, execution, and breakdown Help create an engaging and welcoming atmosphere during club activities Administrative Support Answer phones, emails, and member inquiries Utilize CourtReserve and other internal systems Escalate member concerns and operational issues to management when appropriate Community Building Foster a welcoming, inclusive environment for players of all skill levels Build relationships with members and help strengthen the Haven community Represent the Haven brand with positivity, professionalism, and enthusiasm Qualifications Required Positive attitude and strong work ethic Reliable, punctual, and professional Strong communication and interpersonal skills Comfortable working in a fast-paced environment Ability to multitask and stay organized Willingness to learn and accept feedback Preferred Customer service, hospitality, retail, fitness, or sports facility experience Familiarity with pickleball Experience working events or community-based programs No pickleball experience is required. We can teach the game; we can't teach enthusiasm and great energy.

Team Haven Membership Benefits:

Employees receive complimentary Team Haven membership privileges, including: Play Benefits Complimentary Open Play access for employee Complimentary Open Play access for one guest when attending together Complimentary off-peak court reservations (subject to availability) Discounted peak-hour court reservations Complimentary entry into eligible Haven ladders, round robins, leagues, and tournaments Access to ball machines and training equipment when available Club Benefits Employee discounts on snacks, beverages, and merchandise Haven apparel available at employee pricing Access to employee appreciation events and club gatherings Growth Opportunities Advancement opportunities as Haven continues to grow Exposure to event operations, hospitality management, community engagement, and sports facility operations Opportunities to take on leadership responsibilities over time Our Culture We're looking for people who genuinely enjoy helping others, love being part of a team, and want to contribute to something bigger than themselves. If you're excited about building community, creating memorable experiences, and being part of Orange County's fastest-growing pickleball club, we'd love to hear from you. Come help us build the future of pickleball in Orange County.

Job Type:

Part-time Pay:

$17.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Gym membership Opportunities for advancement Paid training Application Question(s): Are you available to work at least four (4) 6-hour shifts per week on a fixed, recurring schedule? What is your experience with pickleball? Are you comfortable performing basic cleaning, organizing, and facility upkeep duties as part of your shift? Ability to

Commute:

Lake Forest, CA 92630 (Preferred)

Work Location:

In person