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Director of Events
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Westin Long Beach
Long Beach, CA (In Person)
$90,000 Salary, Full-Time
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Job Description
Director of Events Westin Long Beach Long Beach, CA Job Details Full-time $85,000 - $95,000 a year 20 hours ago Benefits Health insurance Dental insurance Paid time off Employee discount Qualifications Vendor relationship building Customer communication Marketing management Organizational skills Marketing operations Food service management Time management Full Job Description Overview We are seeking a dynamic and energetic Director of Event Services to lead our comprehensive event management operations. This pivotal role involves orchestrating all aspects of event planning, execution, and customer experience to deliver memorable and seamless events. The ideal candidate will possess a passion for hospitality, exceptional organizational skills, and a proactive approach to elevating event standards. Join us to shape extraordinary experiences that leave lasting impressions while driving business growth through innovative event marketing and strategic upselling. Duties Lead the planning, coordination, and execution of diverse events, including corporate functions, banquets, weddings, and special occasions. Develop and manage detailed event timelines, budgets, and contracts to ensure flawless delivery within scope and financial parameters. Collaborate with clients to understand their vision, providing expert guidance on event marketing strategies and venue capabilities. Negotiate with vendors, caterers, entertainment providers, and other partners to secure optimal terms and services. Oversee all aspects of guest services, ensuring exceptional hospitality experiences from arrival to departure. Implement upselling techniques by promoting additional services such as catering upgrades, premium packages, or special amenities to maximize revenue. Manage a team of event staff, providing training in customer service excellence, safety protocols, and organizational procedures. Coordinate with hotel or venue operations teams to align on logistics such as catering, banquet setup, audiovisual needs, and accommodations. Monitor event progress in real-time, troubleshooting issues swiftly while maintaining high standards of service delivery. Drive continuous improvement by analyzing post-event feedback and implementing best practices for future events. Experience Proven experience in event management or hospitality roles such as banquet manager, hotel events coordinator, or restaurant/event director. Strong background in negotiation with vendors and contracts to optimize value and service quality. Demonstrated success in marketing events through targeted campaigns and strategic upselling techniques. Extensive knowledge of event planning processes including budgeting, catering coordination, banquet setup, and guest services. Exceptional communication skills with the ability to liaise effectively with clients, vendors, staff, and internal teams. Excellent organizational skills with keen attention to detail and time management capabilities. Familiarity with fundraising events or nonprofit functions is a plus but not required. Join us as our Director of Event Services , where your leadership will inspire memorable experiences that delight guests while driving operational excellence!