Event Support

Event Support Santa Barbara Center for the Performing Arts - 3.5 Santa Barbara, CA Job Details Part-time $18 - $22 an hour 22 hours ago Benefits Paid time off Employee assistance program Flexible schedule Qualifications Venue emergency response procedures Customer communication Teamwork Collaboration Sanitation Customer inquiry handling Attention to detail Guest services Clean workspace maintenance Cross-functional collaboration Event customer service Full Job Description Job Summary At the center of the Granada Theatre's operations, our part-time Event Support staff play a pivotal role in ensuring memorable experiences for our valued clientele, patrons, and volunteers. This position is dedicated to ensuring seamless event execution, delivering top-notch customer service, and fostering effective teamwork and cooperation with the Front of House, Hospitality, and Operations Teams. Work Schedule Granada Event Support staff work a varied schedule of weekdays and evenings, and weekend hours, solely dictated by the event schedule. Event Support shift schedules are published a month in advance. Additional required training shifts or reception setup that range from 2-4 Hours may be scheduled with less notice. Part-time, hourly.

Reports to:

Hospitality Manager Pay:

$18.00-$22.00 per hour, non-exempt, part-time

Primary Duties Include:

Event Support Support Hospitality Manager with receptions, events, show layouts, and other needs in the Hospitality Department. Support Hospitality and Front of House Staff with set up for all events.

Including but not limited to:

tables, chairs, rope and stanchions, Support the bar staff by stocking and replenishing beverages, glassware, and supplies. Engage with security personnel to provide radio, and security scheduling paperwork. Communicate with Front of House Staff, and Stage operations during closing procedures and locking/unlocking the "House". Event Support for Front of House Check in with the House Manager throughout the shift and respond to requests as needed. Maintain cleanliness in common areas, including lobbies, hallways, and seating areas. Conduct regular bathroom checks and replenish supplies. Assist with seating arrangements and guide guests to their seats. Provide assistance to ADA patrons and ensure accessible seating. (May include taking in or out specific seating to accommodate ADA patrons.) Assist with signaling performance commencement during events (five minute warnings before shows) Collaborate with the Front of House team to ensure smooth operations. Provide excellent customer service and address guest inquiries and concerns. Perform routine cleaning tasks and post-event cleanup. Collaborate with team members and communicate effectively. Adhere to safety, health, and ADA compliance guidelines. ADA - American Disability Act (Mobility impaired patrons). Skills/Knowledge Self-motivated, well-organized, detail oriented, and excellent customer relations skills. Strong communication skills. Some computer and technical knowledge (Preferred). Flexibility and openness to learning new skills. Working Conditions This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs. At times, lifting up to 50 lbs. Includes moving tables/chairs up and down different floors of the theater. Moving Mobile bars throughout the theater. Carrying boxes to appropriate locations. Walking for extended periods throughout the theater.

Benefits & Compensation:

This is a part-time, nonexempt position. The pay range is $18.00-22.00 per hour depending on skills and experience. The Granada Theatre provides sick time and EAP benefits for all part-time employees.

Job Type:

Part-time Pay:

$18.00 - $22.00 per hour

Benefits:

Employee assistance program Flexible schedule Paid time off

Experience:

Guest services: 1 year (Required)

Location:

Santa Barbara, CA 93101 (Required)

Work Location:

In person