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Job Description
Assistant House Manager Hendricks Live! - Plainfield, IN Part-Time |
Event-Based Scheduling Hourly :
$18/hr About Hendricks Live! Hendricks Live! is a dynamic nonprofit arts and entertainment venue dedicated to creating memorable experiences for Central Indiana's diverse communities. Through performances, events, and community engagement, we bring people together through exceptional art and entertainment. Located just 30 minutes from Indianapolis in the growing and vibrant town of Plainfield, Hendricks Live!
features:
A 600-seat performance theatre A 900 sq ft event space with additional 600 sq ft terrace Ample lobby space Public art galleries Our programming includes concerts, theatre, dance, comedy, film, and community events, alongside private rentals such as weddings, corporate events, and fundraisers. The Opportunity Hendricks Live! is seeking organized, dependable, and guest-focused Assistant House Managers to support front-of-house operations during performances and public events. Working closely with the House Manager and Manager on Duty, Assistant House Managers help ensure performances run smoothly by supporting audience operations, front-of-house readiness, guest communication, and interdepartmental coordination throughout events. This position is ideal for individuals who enjoy hospitality, live entertainment, guest services, and fast-paced event environments. Why This Role Matters Assistant House Managers play an important role in creating a safe, welcoming, and seamless guest experience during performances and public events. In this role, you will: Support front-of-house operations during performances and public events Assist with communication and coordination between departments during performances and public events Help create a welcoming, organized, and positive experience for patrons and guests Support crowd management and life safety procedures during performances and public events Help ensure performances and public events run smoothly and efficiently What You'll Do Front-of-House Operations Assist with front-of-house operations before, during, and after performances Conduct pre-show building and lobby readiness checks Assist with theater door operations and audience flow Support pre-show, intermission, and guest announcements as assigned Assist with real-time communication between front-of-house, back-of-house, and operational teams during performances Coordinate with Box Office, Concessions, Security, Volunteers, and Back of House teams during performances Assist with front-of-house opening and closing procedures Assist with performance-related setups including tables, chairs, stanchions, and merchandise areas as assigned Guest Experience & Hospitality Support a friendly, professional, and guest-focused front-of-house environment Assist guests with questions, accessibility needs, and wayfinding Support safe and efficient audience ingress, intermission, and egress procedures Maintain a clean, organized, and guest-ready lobby environment throughout events Operational Support Assist with directional signage and event communication materials Monitor assigned public-facing areas for operational concerns and communicate issues as needed Complete assigned sidework and operational tasks during downtime as needed Support general front-of-house operations and event readiness throughout shifts Ensure radios, signage, and operational materials are properly returned and stored following events What You Bring Positive attitude and strong work ethic Strong communication and hospitality skills Ability to remain calm and professional in fast-paced environments Strong teamwork and problem-solving abilities Strong organizational skills and attention to detail Interest in live entertainment, hospitality, or venue operations Qualifications Ability to stand and move throughout event shifts Ability to lift and move tables, chairs, stanchions, and operational equipment as needed Availability to work evenings, weekends, and holidays based on event schedules Reliable transportation to and from Hendricks Live! Experience working in team-oriented or guest-facing environments Willingness to complete Crowd Management Certification following onboarding and assist with crowd management and life safety procedures during events Previous experience in hospitality, customer service, events, theater operations, or related fields preferred Schedule & Work Environment Part-time, event-based scheduling Primarily evenings and weekends Physically active role requiring standing, lifting, and movement throughout shifts
Compensation & Benefits Hourly:
$18/hr How to Apply To apply, please submit your resume and a brief cover letter outlining your interest in the role to: careers@hendrickslive.
