Community Coordinator - Coworking Office

Venture X Columbia, MD Coworking and flexible workspace opportunities have dramatically changed the way people work. In recent years, more and more individuals and companies are choosing to take advantage of the savings and benefits associated with flexible workspaces. Moving right into a fully functioning office space in a business-savvy neighborhood that is complete with everything you need to grow your business allows you to focus on your core business without the distraction and expense of office setup costs and maintenance. With flexible workspaces, built-in amenities, current technology and a place you like to come to work to every day, more established and medium-size companies are looking for spaces like Venture X to call home. Venture X features upscale and turnkey coworking office space solutions for any size business. These industrial, urban chic-inspired spaces have high exposed ceilings, luxurious furnishings, and stylish finishing touches. Professionals realize now more than ever that they need flexibility and agility when it comes to their workspace strategies. Whether it be your primary, secondary, or tertiary space, Venture X has the solution to meet your needs. Venture X will not only inspire the launch of your business, but also the growth and expansion of your unique brand. Venture X strives to provide high quality, flexible spaces to business professionals allowing our members to grow their companies and exceed their business goals. We hope to provide a unique set of amenities and benefits that support business growth and professional development. The Position The Community Coordinator is responsible for creating a world-class member experience at our new Venture X Columbia location. The ideal candidate We are looking for an enthusiastic, concierge-minded individual that delights in providing hospitality for our prospective and existing members. Being happy to listen and take ownership of a member's problem while providing timely solutions is very important. This positive and high energy person will bring enthusiasm to the community and will be able to adapt in any environment with potentially constant change. Creates a positive and upbeat collaborative community by hosting and coordinating events within the space. Assists Community Sales Manager with the sales process Key requirements include: Excellent Customer Service Effective Communication Basic Computer Skills to include MS Office Knowledge of Basic IT Effective Social Media Posting Team Player Positive and enthusiastic personality Multitask Abilities Any combination of education, training and general experience in any of the following service industries is preferred. shared office space, co-working, leasing commercial real estate hospitality and event management property management restaurant and catering management Compensation $20-$23/hr depending on experience and general qualifications. Physical Demands Must have the ability to stand on feet for long periods of time. Must have the ability to operate a computer and monitor for long periods of time. Must be in good physical condition and be able to lift up to 40 lbs. Daily Schedule 8:30 a.m. - 5:30 p.m. Monday -Friday Responsibility areas Greeting/Point of Contact Be the first and last point of contact for your building Cover the front desk during business hours Greet and check-in member guests Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails Answer phone calls during business hours Opening Your Coworking Space Walk clients to conference rooms and offer coffee/water while showing them various Venture X amenities. Prepare and distribute promotional brochures to guests/potential members Follow up with potential leads that came in for tours Answer "walk-up" member and guest questions or refer inquirer to additional resources Membership Management Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications Create a collaborative environment amongst our members through events and personal introductions Events and Community Management Make signs for events Assist with set-up and breakdown of events, including ordering food and beverages Prepare newsletter to make sure members are aware of every upcoming event. Building Operations and Management Assist with move-ins and move-outs; prepare and distribute member welcome info Assist with building operations and maintenance to ensure highest level of member experience Answering or assisting with requests that come from members Manage keycard activations and mailbox key replacements Ensuring the building is clean and well kept Mail and Package responsibilities as needed Keep coffee fresh and hot throughout the day while keeping the café area as a whole clean and organized

Job Types:

Full-time, Part-time Pay:

$20.00 - $23.00 per hour Expected hours: 40.0 per week Application Question(s): Would you describe yourself as having a bubbly, life-of-the-party personality? When getting together with friends or family are you the one that naturally does the planning?

Education:

Associate (Preferred)

Experience:

Customer relationship management: 2 years (Preferred) Event planning: 1 year (Preferred)

Hospitality:

1 year (Preferred)

Work Location:

In person