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Event Planner/Coordinator
Job
Enterprise Solutions Inc
Detroit, MI (In Person)
$58,687 Salary, Full-Time
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Job Description
Proactively supports the department, and Senior Event Producers, by answering phones, checking shared email box, handling inquiries for space and checking availability in the Event Management System. Distributes and responds to inquiries accordingly, and tracks feedback comments for leadership. Responsible for administrative duties that include, but are not limited to, coordination and distribution of various logistical reports, creating daily room signs, managing supply inventory and ordering, when necessary, etc. Proactively assists Senior Event Producers with logistical details for larger, and more complex, events, and may serve as a back-up liaison in their absence. Coordinates pre-event testing for AV and any necessary systems to ensure reliability and comfort level for clients. Creates event registration portals on request for clients, monitor reports on an ongoing basis, and ensures all guest lists and entry/exit requirements have been conveyed to the Law Enforcement Unit. Collects presentation materials and digital assets from clients/assist Engagement Team with distribution to appropriate locations in advance of meeting(s). Provides logistical support ensuring all client requests are met by checking room set-up, audio visual/technology, and catering are set according to department, service, and operational guidelines. Provides onsite support day of to deliver enhanced customer service for a memorable experience. Drives innovation and enhance client experience by creating a sense of delight and hospitality. Proactively liaises with partner departments to resolve potential logistical issues in advance, or as they may arise. Administers hotel and ground transportation contract processes to include obtaining availability, rates, monitoring cut-off dates, assisting with rooming lists. #MC1