Training & Event Coordinator

Training & Event Coordinator (Hospitality & Operations) Job Summary Frontline Training Solutions is seeking a hospitality-driven Training & Event Coordinator to support training programs, events, guest experience, and day-to-day operations within our growing organization. This is an ideal opportunity for someone who enjoys creating exceptional experiences for others while balancing event coordination, administrative support, and operational responsibilities in a professional business environment. This role is much more than a traditional administrative position. We are looking for someone who takes ownership, notices what needs to be done before being asked, and takes pride in maintaining a polished, organized, and welcoming environment for clients, business leaders, facilitators, and training participants. The ideal candidate is service-minded, proactive, detail-oriented, and excited to contribute ideas that help improve operations and support business growth. Every guest interaction matters. Whether welcoming a first-time visitor, preparing a training room for executives, or coordinating a client event, this person will be responsible for creating a true "wow" experience. We are looking for someone who takes pride in anticipating needs, paying attention to details others miss, and creating an environment where guests feel valued, cared for, and impressed from the moment they arrive. What Makes This Opportunity Unique? Flexible part-time schedule averaging 25-30 hours per week Join a well-established local organization backed by over 30 years of business success and community presence Opportunity to work alongside experienced, supportive leadership that values collaboration, ownership, and professional growth Positive, team-oriented culture where people genuinely enjoy working together and supporting one another Growing organization where your ideas, creativity, and contributions can make a visible impact Variety in responsibilities with a blend of hospitality, event coordination, administration, operations, and client experience Opportunity to create memorable experiences for business leaders, executives, facilitators, and training participants High visibility role that serves as a key representative of both Frontline Training Solutions and Express Employment Professionals Professional environment with the energy and flexibility of a growing business rather than a large corporate structure Opportunity to help shape processes, improve experiences, and contribute to the future growth of the organization Responsibilities Create an exceptional guest experience for clients, business leaders, facilitators, and training participants Prepare training rooms and event spaces to ensure they are polished, organized, stocked, and ready for use Coordinate and support virtual, onsite, and offsite training programs Coordinate event logistics including catering, vendor communication, attendee management, setup, and cleanup Serve as a professional brand ambassador for Frontline Training Solutions and Express Employment Professionals Coordinate participant communications including confirmations, reminders, calendar invitations, Zoom information, and follow-up materials Prepare and organize training materials, participant packets, name tents, certificates, assessments, and event resources Maintain cleanliness, organization, presentation, and readiness of training rooms, common areas, and event spaces Support facilitator scheduling coordination and participant roster management Manage shipping and receiving of training materials and event supplies Track inventory levels for training materials, office supplies, and operational resources Maintain accurate participant records, attendance documentation, operational spreadsheets, and CRM updates Provide administrative and operational support to leadership including scheduling coordination, calendar support, and follow-up activities Assist with invoice support, expense tracking, receipt organization, and billing-related documentation Support webinar watch parties, partner office coordination, and Frontline Speaker Collective logistics as needed Identify opportunities to improve operational efficiency, enhance the guest experience, and maximize utilization of training and event space Contribute creative ideas for community engagement, business development opportunities, and brand visibility Schedule & Pay Part-time position averaging approximately 25-30 hours per week Hours may vary based on training schedules, events, and operational needs Competitive hourly pay based on experience Qualifications Associate's degree strongly preferred; equivalent professional experience will be considered 2+ years of experience in administrative support, hospitality, training coordination, event coordination, office operations, customer service, or related professional environments Previous experience working within a client-facing, hospitality-focused, or professional services environment strongly preferred Demonstrated ability to create a polished, welcoming, and high-level customer experience for guests, clients, facilitators, and business professionals Strong organizational, communication, and project coordination skills with the ability to manage multiple priorities and deadlines simultaneously High attention to detail with strong follow-through, professionalism, and an ownership mentality Self-starter who naturally takes initiative, anticipates needs, solves problems proactively, and consistently looks for ways to improve operations Ability to maintain professionalism and flexibility while interacting confidently with executives, business owners, clients, vendors, and training participants Strong hospitality mindset with pride in maintaining clean, organized, polished, and client-ready spaces Creative and entrepreneurial mindset with the ability to contribute ideas related to operational improvements, event utilization, business development opportunities, and brand promotion Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and Teams required Experience using Zoom, Google Workspace, CRM systems, and scheduling platforms preferred Ability to work both independently and collaboratively within a small, growing team Dependable attendance, strong work ethic, and willingness to assist with event setup, breakdown, and other operational needs as needed Frontline Training Solutions is a part of the Express Employment Professionals Companies. We value your privacy! Scammers often use well-known companies/employers, like Express Employment Professionals, to create fake job posts on platforms like LinkedIn and Indeed to get personal information from job seekers. We will not ask for secure information until you've completed a phone or in-person interview. Even then, we would only request this information through a secure system and never through text or social media messaging. If you are ever concerned about information that is being requested, please contact our office immediately at 616-281-0611, and we will confirm the authenticity of the job posting. #admin1

Benefits:

401(k) Employee assistance program Flexible schedule Paid time off Professional development assistance

Work Location:

In person