Event Coordinator/Assistant Bistro Manager
Job
The Bistro at Duplin Winery
Rose Hill, NC (In Person)
$40,000 Salary, Full-Time
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Job Description
Job Summary We are seeking a highly organized and detail-oriented individual, who will support the Bistro General Manager in overseeing restaurant operations while also managing ticket sales, reservations, guest communications, and on-site event hosting. Key Responsibilities Restaurant Operations
- Assist in managing daily front-of-house and back-of-house operations
- Ensure high standards of food quality, presentation, and service
- Monitor staffing levels and manage shift coverage
- Ensure compliance with health, safety, and sanitation regulations
- Handle cash management and daily sales reporting Event Planning & Coordination
- Plan, organize, and execute events including private functions and in house winery- hosted events
- Develop event timelines, budgets, and detailed production schedules.
- Coordinate with vendors, caterers, and entertainment providers.
- Conduct site visits and oversee event setup and breakdown. Ticketing & Reservations Management
- Set up and manage ticketing platforms
- Monitor ticket sales, track attendance, and generate sales reports.
- Manage guest lists and RSVP systems.
- Handle reservations, seating arrangements, and special accommodation requests.
- Process payments, refunds, and customer inquiries related to ticketing. Client & Guest Relations
- Serve as the primary point of contact for clients before, during, and after events.
- Communicate event details, confirmations, and updates to guests.
- Address guest concerns promptly and professionally.
- Ensure a high level of customer satisfaction and engagement. Event Hosting & On-Site Management
- Host and oversee events on-site to ensure smooth operations.
- Supervise event staff, volunteers, and vendors.
- Manage check-in processes and registration desks.
- Troubleshoot issues in real time and implement solutions quickly.
- Ensure compliance with safety regulations and venue policies. Administrative Duties
- Maintain accurate records of contracts, invoices, and payments.
- Prepare post-event reports including attendance, revenue, and performance analysis.
- Evaluate event success and identify areas for improvement.
Pay:
From $40,000.00 per yearBenefits:
401(k) Dental insurance Health insurance Paid time off Vision insuranceWork Location:
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