Event Manager - Waldorf Astoria Las Vegas

Event Manager

• Waldorf Astoria Las Vegas Hilton
• 4.

0 Las Vegas, NV Job Details Full-time 1 day ago Benefits Employee stock purchase plan Health insurance Paid time off Parental leave Employee assistance program 401(k) matching Qualifications Deal closing Customer relationship building Operations management Event coordination Greeting customers Event planning Managing hospitality teams Mid-level Client relationship development Administrative experience Team development Team management Organizational skills Hotel customer satisfaction operations Sales strategy Stakeholder relationship building Food service management Closing sales Staff development Full Job Description Event Manager

• Waldorf Astoria Las Vegas The iconic Waldorf Astoria is seeking anEvent Manager to join their Catering and Events team at the award-winning Las Vegas property!

Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space. This includes a 3-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in-room dining. In this role, you will be responsible for the successful event planning and overall execution of all Conferences & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Want to learn more? Hotel Website,Facebook, Instagram What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards: Maximize all Meeting & Events Sales revenue opportunities through up selling of function items Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business Manage the department's day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space Ensure the Meeting & Events Team Members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively Accurate administration and control of all Meetings and Events related reservations and blocks To ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7

• 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy To meet & greet nominated conference contact or organizer to check on their satisfaction and the setup of the meeting rooms on the day of the event To conduct Show rounds for companies & agents in line with the Company policy To support the Food & Beverage operations and room reservations team with information as required To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively Attend Sales events, as required To support in other properties within the Cluster as required, according to the business needs

Additional Sales Involvement:

Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy To raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market What are we looking for? To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Able to develop positive working relationships at all levels To create a positive image Good personal presentation Good understanding of C&E business Company/competitor awareness Previous experience working in an Event Planning Environment Good administration skills Good organization skills Proven customer service experience Able to 'close' a sale Previous experience in a Sales environment

• either proactive or reactive Since being founded in 1919, Hilton has been a leader in the hospitality industry.

Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these

Values:

Hospitality

• We're passionate about delivering exceptional guest experiences. Integrity
• We do the right thing, all the time. Leadership
• We're leaders in our industry and in our communities. Teamwork
• We're team players in everything we do. Ownership
• We're the owners of our actions and decisions. Now
• We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits

• Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage
• for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents

Debt-Free Education:

Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement

Hilton Shares:

Our employee stock purchase program (ESPP)

• you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.

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