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Events Floor Manager
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Other Half Brewing
Canandaigua, NY (In Person)
$66,500 Salary, Full-Time
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Job Description
Events Floor Manager | Upstate NY | Job Description Job Overview We are seeking an experienced and dynamic Events Floor Manager to join our team. This hybrid leadership role combines hands-on floor management with full-cycle event planning and execution for our brewery. The ideal candidate thrives in a fast-paced hospitality environment, balancing guest-facing service excellence with behind-the-scenes coordination. This role is responsible for ensuring exceptional daily taproom operations while designing and delivering memorable, high-quality events that align with our brand and drive revenue. Key Responsibilities Floor Management & Taproom Operations
- Act as the on-duty leader for taproom operations, ensuring smooth and efficient service during all shifts
- Oversee daily floor execution, including opening/closing procedures, staffing coverage, and service flow
- Lead by example in delivering outstanding guest experiences; actively engage with guests and resolve issues in real time
- Supervise, support, and motivate front-of-house staff, including bartenders and support team members
- Train, coach, and evaluate staff on service standards, product knowledge, and guest engagement
- Step into service roles (including bartending) as needed to support the team during peak hours or staffing gaps
- Maintain a clean, safe, and organized environment by enforcing sanitation, safety, and health standards
- Monitor inventory levels for bar and event needs; communicate supply requirements to management
- Ensure compliance with all local/state alcohol regulations and company policies
- Handle cash management, POS accuracy, and end-of-day reporting Other Half Brewing Company, LLC | 195 Centre St, Brooklyn, NY 11231 | Event Planning & Execution
- Plan, coordinate, and execute all brewery events from concept through completion
- Develop event proposals, pricing structures, and customized packages to meet client needs and revenue goals
- Create and maintain detailed Banquet Event Orders (BEOs), event timelines, and financial tracking documents
- Conduct site visits with prospective clients and provide tours of the space
- Oversee event setup, execution, and breakdown, ensuring all details are delivered to standard
- Coordinate closely with taproom staff to integrate events seamlessly into daily operations
- Ensure all events run efficiently, profitably, and in alignment with brand standards Client Relations & Sales
- Build and maintain strong relationships with clients to encourage repeat business and referrals
- Serve as the primary point of contact for event clients before, during, and after events
- Communicate clearly regarding event expectations, timelines, and deliverables
- Prepare invoices, finalize billing, and collect payments in a timely manner
- Follow up with clients post-event to gather feedback and strengthen relationships Marketing & Community Engagement
- Support marketing and promotional efforts through creative event programming and outreach
- Identify market trends and opportunities to develop new event concepts and experiences
- Collaborate with marketing and sales teams on campaigns, partnerships, and local activations
- Assist in planning and executing in-house events, promotions, and community partnerships
- Represent the brewery at events and within the local community to build brand awareness Team Communication & Leadership
- Maintain clear and consistent communication with all team members regarding event details and operational updates
- Lead pre-shift meetings and event briefings to ensure alignment across staff
- Foster a positive, team-oriented work environment that reflects company values
- Continuously evaluate operations and suggest improvements for efficiency and guest satisfaction Other Half Brewing Company, LLC | 195 Centre St, Brooklyn, NY 11231 | Qualifications
- Previous experience in hospitality management, event coordination, or a related field
- Strong leadership, organizational, and multitasking skills
- Excellent communication and customer service abilities
- Ability to work nights, weekends, and holidays as needed
- Knowledge of craft beer and brewery operations is a plus At Other Half Brewing, we work hard to create a culture that embodies diversity.