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Event Coordinator
Job
Cicero Grand - Syracuse North
Cicero, NY (In Person)
$43,680 Salary, Full-Time
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Job Description
Event Coordinator - Cicero Grand Hotel & Event Center (Cicero, NY) We are seeking a highly organized, hands-on Event Coordinator to manage and grow our banquet and event operations at Cicero Grand. This role is ideal for someone who can balance sales, planning, and execution—turning inquiries into booked events and delivering smooth, high-quality experiences for weddings, corporate events, and social functions. You will play a key role in driving event revenue, coordinating with clients from first inquiry through event day, and ensuring flawless execution alongside our operations team. What You'll Do Manage the full event lifecycle: inquiries, tours, booking, planning, and execution Respond to leads quickly and convert inquiries into confirmed bookings Conduct site tours and build strong relationships with clients (weddings, parties, corporate events) Coordinate all event details including room setup, catering, timelines, and vendor logistics Work closely with kitchen, front desk, and banquet staff to ensure smooth operations Create detailed event orders (BEOs), timelines, and setup instructions Be physically present during events to oversee setup, execution, and breakdown Upsell add-ons (upgraded packages, décor, extended hours, etc.) to increase revenue Handle guest and client needs professionally during events, resolving issues in real time Track event revenue, deposits, and balances in coordination with management Build relationships with local vendors (DJ, décor, photographers, etc.) What We're Looking For Experience in event coordination, banquet management, hotel, or restaurant environment Strong sales mindset — comfortable closing deals and upselling services Highly organized and able to manage multiple events at different stages Strong communication skills (phone, email, in-person) Comfortable working evenings and weekends (when events happen) Ability to stay calm and problem-solve during live events Experience with weddings and banquet operations is a big plus Familiarity with contracts, deposits, and event budgeting