Workplace Exp Coordinator

We are looking for a Workplace Experience Coordinator to join our team ONSITE in New York, NY. In this role, you will be responsible for ensuring seamless front desk operations and providing exceptional customer service to employees and visitors. This is a long-term contract position requiring onsite presence, offering an opportunity to contribute to the efficient functioning of a dynamic workplace.

Responsibilities:

• Welcome visitors and employees with a meticulous and friendly demeanor, issuing visitor and parking passes while adhering to security protocols.
• Prepare and deliver presentations, effectively communicating information to groups of various sizes.
• Coordinate dining, recreational, and business activities upon request, ensuring all arrangements are confirmed.
• Manage janitorial and maintenance work orders, ensuring timely execution and quality service.
• Facilitate workplace services, including mail distribution, office supply management, and onboarding activities.
• Address inquiries and complaints from employees, guests, and coworkers, providing solutions with a focus on excellent customer service.
• Plan and oversee on-site events, including securing event space, coordinating setup and teardown, and managing supply delivery.
• Follow property-specific security and emergency procedures, notifying appropriate parties to maintain safety.
• Collaborate with vendors to ensure timely delivery of goods and services to the workplace.
• Communicate detailed information within the team and execute tasks as directed by the manager with precision and clarity.