Ticketing Manager

Ticketing Manager Oklahoma City Community College - 4.0 Oklahoma City, OK Job Details Part-time | Full-time $38,106.53 - $40,011.86 a year 18 hours ago Qualifications Computer operation Spanish Sales Phone communication Event coordination English Business development Supervising experience Accounting Theater Events management Full Job Description This position is responsible for ticketing operations and box office functions for all events held at the Visual & Performing Arts Center and Bruce Owen Theater. Reports To Director of the Visual and Performing Arts Center What position(s) reports to this position? Part-time Box Office Specialist Student Employee Box Office Cashiers Minimum Education/Experience Minimum (2) years of work experience in coordinating and managing events, projects, volunteer services, and working as a theater front-of-house manager.

Required Knowledge, Skills & Abilities Knowledge:

Performance arts management Box office operations and event organization Box office ticketing systems from event set-up to sales Ticket systems such as AudienceView Campus (formerly Universitytickets.com) system Sales and business development Subscription series management Financial management Accounting principles Supervisory principles English/Spanish language desired

Skills:

Negotiating Delivering customer service Resolving conflicts Motivating others Enforcing accountability Recruiting and interviewing Communicating, both verbally and in writing Using Microsoft Office and box office software Working with the public

Abilities:

Pay attention to details Coordinate the completion of multiple tasks or projects within established deadlines Work effectively in a changing and deadline-oriented environment Effectively train box office staff on ticketing software, procedures, and culture Work within a team Accurately balance accounts daily Physical Demands/Working Conditions

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS

The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required: This position requires that the person has strength enough to lift, push, pull or carry objects weighting up to 25 pounds. This position requires that the person has flexibility enough to bend, twist, and reach out when performing tasks. This position requires that the person has speech and hearing enough to communicate in person and by telephone. This position requires that the person demonstrate manual dexterity enough to operate keyboards and manipulate machine controls. This position requires that the person has visual ability to read small print accurately in print, computer screens, and hand-held devices. This position requires that the person has near vision enough to read and draft documents such as written communications, forms, reports, etc. Work is performed in a relatively safe and secure box office environment that may periodically have unpredictable requirements or demands. Work is performed during normal work hours; requires occasional evening and weekend work including working all ticketed performances and events. Preferred Qualifications Minimum (2) years' full-time work experience managing a performing arts organization, event box office, or similar operation including administration of subscription series, the training, and supervision of box office staff in an institution of higher education. Bilingual Required Training Quarterly compliance training as assigned by institution Work Hours This is a full-time, exempt position; generally, Monday-Friday, 8:00 AM - 5:00 PM, however, includes occasional evening/weekend hours to support scheduled ticketed and public events. Department Cultural Programs Job Open Date 05/08/2026 Job Close Date Open Until Filled No HR Contact Rose Sanchez Special Instructions to Applicants Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume Applicants who do not attach the required documents will not be considered for the position. For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.