Member Engagement Coordinator

Member Engagement Coordinator 3.5 3.5 out of 5 stars Portsmouth, NH 03801 Hybrid work IAPP 10 reviews Job Summary The Member Engagement Coordinator will work closely with volunteers to support assigned KnowledgeNet Chapters in planning and executing events throughout the year. This position will also provide member focused communications and help support Member Engagement Team initiatives. Essential Duties and Responsibilities Support all components of chapter program as assigned, which may include: Building relationships with assigned KnowledgeNet Chapter Chairs and Associate Chairs; Providing administrative support for all chapter program activities; Offering guidance through the entire KnowledgeNet meeting planning and process; Providing content for quarterly KnowledgeNet communications; Escalating volunteer challenges and concerns when appropriate; Facilitating meetings and workshops to be able to effectively coach volunteers in the execution of KnowledgeNet Chapter events. Collaborate cross-departmentally to plan, organize and execute assigned engagement projects, which may include: events associated with Data Protection Day and the chapter program; Conference networking logistics; VIP KnowledgeNet events; Volunteer recruitment for projects hosted by other departments. Proficient in systems, technologies and programs necessary to complete tasks, including ensuring data accuracy and integrity where relevant Ensure customer service excellence and consistency Ability to travel internationally on occasion Additional Duties Additional duties as assigned. Minimum Qualifications Education and/or Experience Bachelor's degree (B.A./B.S.); two or more years of related experience and/or training; or equivalent combination of education and experience. Proficient in MS Office applications; experience with SalesForce (or similar CRM) preferred Desire to learn and develop more advanced skills Work Environment At the IAPP, we value in-person connections fueled by fun, excellence, and communication. To align with this value, we have a hybrid work environment that allows for two remote days and three days in our Portsmouth, NH office. About the IAPP The IAPP is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org (https://iapp.org/). What We Offer Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a "get-stuff-done" culture that values respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine 's Hall of Fame for "Best Small Companies to Work for in NH." Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers (http://www.iapp.org/careers) . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.