Operations & Experience Manager

Operations & Experience Manager MoneyFitMD Sacramento, CA Job Details Part-time | Contract $40 - $55 an hour 13 hours ago Qualifications Google Workspace Operational analysis Schedule management Customer relationship management Delegation Full Job Description About MoneyFitMD MoneyFitMD is a financial education and coaching company. Our mission is to help women physicians achieve financial wellness, so they can practice medicine well and healthily. We run virtual coaching programs, host in-person events, and serve a growing national community. We are a small, high-performance fractional team. Everyone owns their lane. Nobody waits to be managed. The Role This is not an administrative assistant position. This is a leadership and execution role for someone who enjoys taking ownership, solving problems, and turning ideas into reality.

Your job in one sentence:

Make sure important things happen without the founder becoming the bottleneck. Success Looks Like Projects & launches move from idea to completion on time Team members follow through on commitments Events run smoothly from setup through follow-up Client experiences are exceptional Key business metrics and KPIs are tracked and reported weekly The founder has visibility into numbers without having to chase them Communication is organized and clear The business becomes more efficient over time Responsibilities Operations & Project Management Lead the weekly team meeting — scoreboard first, clear commitments at close Manage project timelines and deliverables Follow up with team members and contractors Track action items and deadlines Maintain the weekly business scorecard — enrollments, revenue, retention, event registrations Create and maintain SOPs and documentation Identify operational bottlenecks and propose solutions Event Coordination & Execution Coordinate local small group workshops and events in the Sacramento area Source venues and vendors Manage registration logistics and event materials Support event setup and day-of execution Track budgets and event-related expenses Ensure attendees have an excellent experience MoneyFitMD hosts an annual multiday conference ( location varies). The date is communicated well in advance. Attendance in a supporting capacity is expected as part of this role. Team Coordination Keep projects moving forward Organize and document team meetings Ensure responsibilities are clearly assigned Monitor progress on key initiatives Client Experience Support onboarding and member experiences Coordinate gifts, surprises, and special touches Help ensure clients feel valued, supported, and cared for You May Be a Great Fit If You Take ownership without waiting to be told every step Are kind and genuinely care about others Love creating order from chaos Are highly organized and detail-oriented Enjoy both people and systems equally Are comfortable tracking numbers and presenting them clearly Anticipate problems before they happen Communicate clearly and professionally Follow through consistently Enjoy supporting a mission-driven company from behind the scenes You are the type of person who hears "We need an event in six weeks" and immediately starts building the plan. This Role Is Not a Fit If You Prefer strategy without execution Need constant supervision or detailed task lists Prefer consulting engagements over embedded team membership Are looking for a commissioned position. We operate as one team with shared goals. If that does not excite you, this is not the right fit. Preferred Experience Operations or project management Event coordination Team or community coordination KPI tracking and business reporting Client or customer experience Google Workspace Airtable or similar project management tools CRM and email marketing platforms One Year From Now Events are running smoothly and consistently Projects are completed on time The weekly scorecard is ready every Monday without being requested Team communication is organized Clients rave about their experience The founder spends more time teaching, coaching, and leading and less time project managing If that vision excites you, we want to hear from you. How to Apply Please submit two things: A brief description of a project or event you successfully managed from start to finish — what was it, what was your role, and what was the outcome A short note answering: What excites you about helping a mission-driven company grow?

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Pay:

$40.00 - $55.00 per hour

Work Location:

Hybrid remote in Sacramento, CA 95829