Private Events Manager

Private Events Manager Toasted Hospitality - 3.0 Chicago, IL Job Details Full-time $20 - $24 an hour 15 hours ago Qualifications Project team coordination Hospitality Customer communication Sales proposal development Operations management Logistics management Vendor management Procedural guides Catering Mid-level Risk mitigation strategy implementation Improving operational efficiency Sales experience within hospitality industry Event vendor coordination Customer inquiry handling Administrative experience Client invoicing Proposal writing Managing event budgets Vendor relationship management Contracts Budgeting Achieving sales targets Equipment inventory management Communication skills Project stakeholder communication Cross-functional communication Full Job Description Private Events Manager Toasted Hospitality — Chicago, IL (Copper Club | Little Toasted | Florian | Eaves | Slightly Toasted | Asadito) About the Role Toasted Hospitality is seeking a highly organized, detail-driven Private Events Manager to lead and execute events across multiple flagship properties, focusing on Copper Club, Little Toasted, and our Lyric Opera of Chicago venues, Eaves & Florian. This role sits at the center of our events business—owning the full lifecycle from inquiry to execution—while ensuring operational alignment across locations. You will report directly to the Director of Events and work closely with each location's General Manager. This is a full-time, hybrid role (4 days on-site / 1 days remote) with a mix of planning, sales, and on-the-ground execution. Core Responsibilities Event Planning & Client Management Meet with clients to understand their needs and vision; develop detailed proposals including timelines, floor plans, and budgets Serve as the primary point of contact from inquiry through execution—providing timely updates, answering questions, and managing expectations Drive event sales from inquiry proposal deposit Manage all administrative components, including contracts, invoicing, deposits, and payment collection Logistics, Vendors & BEO Management Coordinate all event logistics including catering, décor, AV, rentals, entertainment, and external vendors Create, manage, and distribute comprehensive BEOs, ensuring accuracy and clear communication across all teams Track event-level costs and ensure each event meets profitability targets Internal Communication & Team Coordination Lead weekly event meetings with management to review upcoming events, staffing, rentals, and operational notes Communicate effectively with GMs, chefs, bartenders, and support staff to ensure alignment on execution Maintain consistent communication across Copper Club, Eaves, Florian, and Little Toasted On-Site Execution Oversee event setup, vendor arrivals, and on-site logistics to ensure all elements meet brand standards Execute clean handoffs to management for live service while remaining available for troubleshooting Proactively identify risks and implement contingency plans (weather, timing, staffing, equipment, etc.) Administrative & Operational Support Maintain and organize event inventories (platters, signage, linens, labels, specialty equipment) across locations Develop and maintain standardized documents, tools, and processes to improve efficiency and reduce errors Track event inquiries, conversion metrics, event categories, and revenue performance Measurables & Deliverables Operational Standardization Update and maintain BEO Standardization Project, including: Capacity charts for all event spaces Shared repository of layouts, FAQs, policies, and client-facing materials Build and maintain updated Private Dining Guides for Copper Club and Eaves, including diagrams, setup standards, and pricing Sales Performance Achieve ~10% annual event revenue growth at the store level (final targets based on historical baselines) Deliver year-over-year growth in personal event sales Improve conversion of Copper Club inbound inquiries (phone + walk-in) into booked events - Customer Conversion & Experience Maintain response time targets (goal: within 24 hours) Meet proposal-to-deposit conversion benchmarks (targets to be finalized) Schedule & Work Structure Hybrid Schedule (Subject to Event Needs): Monday Remote 540 Building Meeting — 2:00 PM Tuesday Copper Club — 10:00 AM-6:00 PM Wednesday Copper Club — 10:00 AM-6:00 PM Thursday Eaves — 10:00 AM-3:00 PM (Team Meeting — 1:30 PM) Copper Club — 3:00 PM-6:00 PM Friday - Little Toasted — 10:00 AM-3:00 PM (Team Meeting — 1:30 PM) Evening and weekend availability required based on event schedule. Ideal Candidate 2-5+ years in event coordination, hospitality sales, or restaurant operations Highly organized with strong attention to detail with ability to manage multiple projects simultaneously Strong written and verbal communication with a polished, professional tone Systems-oriented with experience in BEOs, google, adobe, event software Comfortable operating across multiple locations and teams Proactive, solution-oriented, ability to remain calm under pressure Demonstrates excellence in working in a fast pace environment while actively problem solving in a calm professional manner. About Toasted Hospitality Toasted Hospitality is a Chicago-based, family-owned restaurant group known for strong beverage programs, operational discipline, and high-touch guest experiences across multiple venues in the Loop and West Loop. More detail about Toasted Hospitality part of Toasted Hospitality