Wellness Operations Coordinator

Wellness Operations Coordinator Huntsville, AL Job Details Full-time 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Conducting community outreach projects Employee onboarding Branding Maintaining an organized workspace Customer retention Phone communication Expense management Identifying new business opportunities Event planning Email marketing campaigns Lead generation Research Mid-level Marketing strategy development Event vendor coordination Job shadowing (employee development activity) Administrative experience Inside sales Medical administrative support Business development Content creation Social media content creation Calendar management Financial record maintenance Patient care SEO Prospecting Newsletters (communication methods) Networking through strategic partnership building Presentation creation Patient interaction Outbound calling Office management Expenditure monitoring Strategic partnerships Onboarding process management Communication skills Marketing collateral creation

Full Job Description Benefits:

401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Wellness Operations Coordinator (Hybrid role: Sales Support, Admin, Light Treatment Assistance, Events) Position Summary The Wellness Operations Coordinator plays a key role in supporting the daily flow. This position blends administrative support, inside sales, patient communication, and light clinical assistance to ensure a smooth and professional experience for every patient. The Coordinator will help manage leads, support treatment operations, maintain organization, and assist with wellness events as needed. Key Responsibilities 1. Client Engagement & Retention Conduct outreach to past and current clients via text, email, and phone campaigns Promote new services, packages, and membership programs Track engagement and identify warm vs. cold leads Support client retention strategies and follow-up processes 2. Marketing & Advertising Coordination Research and coordinate with digital marketing companies and vendors Assist in developing and executing marketing strategies Create and send newsletters and promotional campaigns Develop marketing materials, including flyers, one-pagers, and event graphics Coordinate local advertising opportunities (radio, social platforms, publications) Assist with social media content creation (videos, captions, campaign ideas) 3. Event Planning & Execution Plan and coordinate wellness events, seminars, and community outreach initiatives Manage event logistics, including venues, materials, and scheduling Create presentations and slide decks for events Develop event messaging, audience engagement strategies, and conversion plans Coordinate with partners, vendors, and organizations for event participation 4. Administrative Operations Create and maintain expense reports and financial tracking systems Organize invoices and maintain financial documentation Manage calendars, scheduling, and meeting coordination Assist with onboarding materials and internal documentation (e.g., agreements, policies) 5. Business Development & Partnerships Research and outreach to potential collaborators and community partners Coordinate with organizations for cross-promotional opportunities Maintain relationships with local business networks (e.g., Chamber of Commerce) Identify opportunities for brand visibility and growth 6. Content & Digital Development Assist in building and updating website content, including landing pages Develop client-facing educational materials Support branding consistency across platforms Research SEO and digital growth strategies 7. Office & Operational Support Assist with daily clinic operations and workflow support Support clinical staff as needed (shadowing, treatment assistance when applicable) Maintain organization of front office and client-facing areas Order supplies and materials for the clinic and events Skills & Qualifications Strong organizational and multitasking skills Excellent written and verbal communication Ability to manage multiple projects simultaneously Experience with marketing, event planning, or administrative roles preferred Proficiency in digital tools (email platforms, spreadsheets, scheduling tools) Detail-oriented with a problem-solving mindset Ability to work independently and collaboratively Perks and Benefits Competitive salary Opportunity for growth within the clinic Performance based bonuses Complimentary or discounted wellness treatments