Director of Events

Company Overview River Hills Country Club is a prestigious private, member-owned club that offers an exceptional array of amenities, including golf, tennis, swimming pools, fitness facilities, social events, and elegant dining options. Our commitment is to provide a welcoming and memorable experience for our members and guests through outstanding service and event excellence.

Director of Events Related Titles:

Special Events Manager, Catering Director Reports to:

Clubhouse Manager, General Manager Supervises:

Events Coordinator Education and/or Experience

• High school diploma or GED; one year related experience and/or training
• Two years of experience in catering operations.
• Must be at least 21 years of age.
• Extensive knowledge of the private club industry's food and beverage operations.
• Proven track record in successfully assisting all types of banquet functions and other special events. Job Knowledge, Core Competencies and Expectations
• Knowledge of the principles, procedures and equipment used in the storage, care, preparation, cooking, dispensing, and serving of food in large quantities.
• Extreme attention to detail.
• Guest service oriented.
• Very socially focused with interpersonal skills.
• Able to work flexible schedule that includes weekends, holidays, and split shifts.
• Must have good communications skills and a dynamic, outgoing personality.
• Good organizational and follow-through skills.
• Ability to demonstrate proper banquet wine service.
• Knowledge of kitchen and banquet equipment.
• Promote the club's dining facilities for private banquets, business and social meetings and other member-related activities.
• Ability to devise unusual or creative ideas around a function's theme and develop creative approaches to problem solving.
• Ability to communicate effectively both orally and in writing.

Job Summary (Essential Functions) The Director of Events leads the promotion of the club's dining facilities for private events, Club and social meetings, and other member-related activities. This position is responsible for the sales, planning, execution, and billing operations of various events at RHCC. You will develop contracts and oversee all administrative and operational aspects of preparing and serving events. This role also closely works with the service team and other departments to ensure RHCC exceeds our guests' expectations. Job Tasks/Duties

• Promotes, advertises and markets the club's social event facilities and capabilities to all members.
• Helps member clients arrange banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for guest planning.
• Works with the Executive Chef to determine selling prices, menus and other details for catered events; oversees the development of contracts; assures that pre=planned banquet menu offerings are current and reflect general member interests.
• Transmits necessary information to and coordinates event planning with production, serving and housekeeping staff; arranges for printing of menus, procuring of decorations, entertainment and other special requests, etc.
• Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests/
• Checks function sheets against actual room setup; oversees personnel scheduling for special functions and may help supervise service personnel.
• Oversees scheduling of banquet service employee meetings/
• Responsible for hands-on service work when needed and orchestrating events when necessary.
• Manages complaints.
• Manages and supports the Events Coordinator, which reports to this position.
• Maintains club's master social/event calendar and function book.
• Maintains past and potential client files; schedules calls or visits to assess ongoing needs of prospective clients for catering services.
• Creates and maintains banquet event orders (BEOs) for all club functions and outside events.
• Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.
• Represents members' needs and interests on applicable club committees.
• Obtains necessary permits for special events and functions.
• Critiques functions to determine future needs and to implement necessary changes for increased quality.
• Attends staff, appropriate committee, and management meetings to review policies and procedures, future business and to continually develop quality and image of banquet functions.
• Ensures the security of club's members and guests' valuables during catered events.
• Plans professional development and training activities for subordinate staff.
• Diagrams room layout, banquet item placement and related function details.
• Meets with other department managers to plan food and beverage aspects of special events organized by the staff members.
• Manages banquet billing and arranges prompt payment for all events.
• Updates weekly function information for all affected staff.
• Handles billing and financial transactions for all events.
• Books all entertainment and outside vendors for all events.
• Performs special projects as assigned by the Clubhouse Manager or General Manager. Licenses and Special Requirements
• Food safety certification.
• Alcohol beverage certification. Physical Demands and Work Environment
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid, and noisy environment.
• Administrative functions will be completed in an office setting in a seated position.

Pay:

$40,000.00 - $52,500.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Life insurance Paid time off Vision insurance

Work Location:

In person