Events Support Coodinator

GENERAL JOB

DESCRIPTIONResponsible for organizing, planning, booking, and assisting in the master scheduling and execution of corporate, social and club events.

DUTIES AND RESPONSIBILITIES

Organize, plan and implement scheduled events to include Golf packages, corporate events, CC Banquets with support for other small events at the CCC that may include F&B. Maintains knowledge of products offered by Fairfield Glade Community Club to be able to provide up to date information to guests and customers Answer phone, take correct messages and assist in contracting for facility usage and resolve situations that arise. Familiar with FGCC policies and procedures that directly involve private and club events. Represent Fairfield Glade in a positive and professional manner. Interacting with internal and external customers and guests to provide outstanding customer service and satisfaction. Assist the Recreation Department & Marketing Team with planning, marketing, and implementing special events & programs. Assist CCC Facilities Techs with CCC Events set-up and breakdown. Other duties as assigned

EDUCATION AND EXPERIENCE

High School Diploma or GED, some college a plus Customer Service Experience Recreation & Event planning with some F&B experience preferred

REQUIRED SKILLS AND ABILITIES

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient with Microsoft Office Suite and Point of Sale software.

REQUIRED LICENSES AND/OR CERTIFICATES N/APHYSICAL REQUIREMENTS

Walking and standing for extended periods of time. Must be able to lift 40 pounds at a time (more with assistance)

HOSPITALITY

EXPERIENCEOur goal is to provide excellent guest service to our members, guests, team members and vendors at all times. Team members are expected to follow company established Hospitality Standards when dealing with others. Everyone should feel welcome, have a positive and entertaining experience, and be encouraged to return.