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HOTEL DIRECTOR OF EVENT MANAGEMENT

Job

Grand Hyatt San Antonio

San Antonio, TX (In Person)

Full-Time

Posted 03/25/2026 (Updated 2 weeks ago) • Actively hiring

Expires 6/21/2026

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Job Description

HOTEL DIRECTOR OF EVENT MANAGEMENT
San Antonio, TX Job Details Full-time 1 day ago Benefits Stock options Health insurance Tuition reimbursement Paid time off 401(k) matching Flexible schedule Qualifications Microsoft Word Menu design Pricing Microsoft Excel Customer relationship building Operations management Working with individuals with disabilities Sales management Event coordination Customer service Merchandising English Managing hospitality teams Client relationship development Marketing management Sales experience within hospitality industry Marketing strategy development 3 years Administrative experience Entrepreneurship Sales coaching Hospitality Management Managing event budgets Banquet experience Achieving sales targets Senior level Managing hospitality operations budgets Team motivation (leadership skill) Communication skills Overseeing training Senior leadership Staff development Hospitality management Full Job Description Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Events is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager. The Director of Event Management will oversee the supervision of all staff, functions, and standards for Event Planning, Event Sales, and Event Services (to include the Banquet and Event Set Up teams). Areas of emphasis include on-going training of staff and other administrative duties. Achieve individual booking goals and has overall responsibility for achieving property Event goals. The Director should be proficient in all aspects of the Event Manager and Event Operations positions.
Responsibilities include:
Responsible for short and long term planning and the management of Event Sales, Event Planning, and Event Services Develop and recommend the budget, marketing plans and objectives and manages within those approved plans Maintain or exceed budgeted sales and profits in all event areas Develop and implement effective marketing plans for generating catering revenues Experience evaluating each piece of event business to ensure business can be properly serviced Monitor sales performance of Event Sales Managers Ability to put together creative and innovative menus based on skills of the kitchen Work closely with Chef on pricing specialty menus Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions Work closely with Event Services Manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups Leads event team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures Coach and counsel employees to reflect Hyatt service standards and procedures Qualifications Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds 6 years or more of progressive hotel Event Sales and Planning experience (typically with Hyatt) Service oriented style with professional presentations skills At least 3 years experience in a senior role in Event Sales/Planning environment Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills in English Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills Maintain communications with
Corporate Staff Benefits:
Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide Flexible Schedules Paid Time Off Competitive Pay 401(k) Match Eligible for Health Benefits after 30 days Tuition Reimbursement Complimentary meals in employee cafeteria Complimentary Parking On-Site Eligible to participate in an Incentive Compensation Plan Employee stock option plan Opportunities for Career Growth "All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."