Frontier Customer Team Member

At our core, we're driven by one goal, helping people stay connected through reliable, affordable, and forward-thinking technology. Our team takes pride in delivering personalized Frontier solutions that simplify everyday life, enhance connectivity, and build lasting customer relationships. With a focus on service, integrity, and innovation, we've become a trusted leader in customer service and sales support. Ignite Your Career with Frontier! Are you ready to turn great communication skills into real results? We're looking for motivated, entry-level professionals who want to grow in a Frontier Customer Team Member role that blends customer service and consultative sales. As a Frontier Customer Team Member, you'll be the bridge between homeowners and the technology that keeps them connected, helping customers identify their needs, recommend tailored Frontier plans, and ensure a seamless setup experience. If you're a people-person who enjoys solving problems and thrives in a fast-paced environment, this is your opportunity to build your career and your earning potential at the same time. Core Duties -

Frontier Customer Team Member:

Initiate meaningful conversations with potential customers, educating them on the benefits of our high-speed internet and bundled services. Engage with the community in a direct, customer-facing capacity to generate interest and secure new enrollments for our top-tier Frontier products. Present clear, compelling information about our service packages, helping customers make informed decisions that meet their connectivity needs. Identify and cultivate new sales opportunities through a variety of outreach methods, ensuring a steady flow of new business. Assist customers through the entire enrollment process, from initial query to contract completion, ensuring a seamless and positive onboarding experience. Work collaboratively with Frontier Customer Service Associate team members to achieve collective enrollment goals and contribute to a high-energy, results-oriented environment. Accurately document all customer interactions and sales progress in our tracking systems. Perks You'll Enjoy -

Frontier Customer Team Member:

The opportunity to work with a fun, dedicated, and high-performing Frontier Customer Service Associate team. Clear pathways for professional growth and advancement into senior and leadership positions. Regular recognition for top performers, including bonuses and other incentives. A vibrant company culture that supports ambition and celebrates success. Key Attributes -

Frontier Customer Team Member:

Exceptional interpersonal and verbal communication skills, with a friendly and approachable demeanor. A strong desire to learn and grow, with a commitment to mastering new skills and information. Resilience and a positive attitude, with the ability to handle rejection and stay motivated. Excellent problem-solving abilities and a knack for thinking on your feet. Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously. A self-starter with a proactive approach to work and a strong sense of personal accountability. Previous experience in a customer-facing role is a plus, but not required. We value drive and potential above all else.

Job Type:

Full-time Pay:

$800.00 - $1,400.00 per week

Benefits:

401(k) Professional development assistance

Work Location:

In person