Front of House Team Member

Front of House Team Member Malibu, CA Job Details Part-time $18 - $20 an hour 21 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Retail sales transactions Food handling Maintaining an organized workspace Inventory control Guest relations Customer returns handling Removing debris Quick service & fast food restaurant Basic math Greeting customers Bussing Credit card payment processing Store opening/closing procedures Bar Bag packaging Clean workspace maintenance POS systems Escalation handling Balancing end-of-day transactions Food Handler Certification Entry level Full Job Description Job Overview We're looking for friendly and reliable Cashiers to join our team at Prince St. Pizza Malibu! If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we'd love to have you on board at our vibrant location near the beach!

Responsibilities:

Greet customers warmly and provide friendly, professional service. Accurately process cash, card, and digital payments, ensuring all transactions are handled with precision and honesty. Assist customers with menu questions, recommendations, and order placements, upselling additional items like drinks, sides, and desserts. Maintain cleanliness and organization at the front counter, register, and customer-facing areas throughout the shift. Monitor stock levels at the front station, including menus, utensils, napkins, to-go boxes, and beverages, and restock as needed. Perform opening duties such as counting the cash drawer, restocking supplies, and ensuring all POS systems are functional. Assist the team during busy periods by boxing and bagging pizzas, bussing tables, and clearing trash from the dining area. Proactively monitor customer dining areas, ensuring they remain clean, organized, and welcoming. Handle refunds, discounts, and gift card transactions according to company policy. Communicate effectively with the kitchen staff to ensure timely preparation and delivery of orders. Keep track of low-stock items at the register and communicate supply needs to management. Follow proper food safety protocols, including wearing gloves when handling food and ensuring safe storage of consumables. Escalate guest concerns to the manager on duty when issues cannot be resolved promptly. Participate in end-of-day closing procedures, including balancing the cash drawer, cleaning workstations, and organizing supplies for the next shift. Stay informed about daily specials, promotions, and new menu items to provide accurate information to guests. Follow all company policies and safety protocols, including fire safety, emergency procedures, and handling customer complaints. Attend bar customers and maintain bar areas clean and organized. Qualifications Previous experience in the restaurant industry is required Knowledge of basic math for handling transactions Food Handlers card RBS Certification Familiarity with Toast POS or similar Point of Sale systems is a plus Understanding of food safety protocols and food handling procedures Experience working in a kitchen environment, particularly in a quick-service fast-food restaurant

Pay:

$18.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person