Front Desk Team Member

Front Desk Team Member Impulse Dance and Fitness Fort Collins, CO Job Details Part-time From $18 an hour 1 day ago Benefits Employee discount Qualifications Google Docs Sales Customer service In-person customer service Administrative experience Dancing Organizational skills Computer skills Typing Phone etiquette Time & attendance systems Time management Full Job Description Impulse Dance and Fitness is hiring a part-time staff member to join our Front Desk Team! Impulse's mission is to be an accessible, inclusive adult dance studio that serves a diverse and joyful community. We are seeking applicants with consistent weekday, weeknight, and weekend availability. This is a part-time position that offers an average of 10-20 hours a week.

Must be available:

Monday evening 7:00-9:00 pm Tuesday morning 8:00 am-1:20 pm Thursday morning 9:00 am-12:15 pm Friday morning 9:15 am-12:25 pm Friday evening 4:15 pm-9:05 pm Saturday 9:00 am-1:15 pm Sunday 9:30 am-2:00 pm Other shifts as needed We are looking for an individual with an outgoing, non-judgmental, upbeat personality who sees the value in our program and can be enthusiastic in marketing our value to customers. Our desk staff are key to the studio's daily operations and perform a variety of administrative tasks and sales. Examples of some tasks you will be performing are: communicating with prospects and members, conducting new member orientations, selling memberships, promoting studio specials, consulting members on goals and changes to enrollment, navigating and updating client management systems and studio policies, communicating with supervisors and instructors, and cleaning the studio. To be successful as an Impulse front desk member , multitasking, attention to detail, adaptability, and stress management skills are essential in order to streamline office operations. You should be able to handle unexpected events in a timely and effective manner with a professional yet personable demeanor. As our desk staff are the face of the company, you should have strong customer service interpersonal skills. Ultimately, our desk team's duties and responsibilities are to ensure the front desk interacts with members positively and executes all administrative tasks to the highest quality standards. Before you apply, check out our website (impulsedancefitness.com) and Instagram (@impulse_dancefitness) to get to know our community better. All employees are expected to uphold values of diversity, inclusivity, and accessibility when participating in any Impulse Dance LLC business or activities: Reflecting Impulse Dance LLC's values, staff are expected to uphold and advance our commitment to diversity, inclusion, and accessibility. Staff are expected to demonstrate a commitment to diversity, inclusion, and accessibility through persistent effort, reliance on credible resources, and accountability for class community outcomes. Staff are expected to exercise the ability to provide socially-aware and culturally-informed interactions with all members of our community regardless of differences. Front desk staff are the face of the company and need to have the following qualifications:

• Excellent customer service
• Friendly and positive demeanor
• Team player attitude
• Willingness to adapt
• Eager to learn, grow, and improve operations
• Exemplary organizational skills
• Able to multitask while keeping a level head
• Fast, accurate computer skills
• Sales experience
• Confident on the phone and in email
• Dance/fitness experience preferred but not required

Job Type:

Part-time Pay:

From $18.00 per hour

Benefits:

Employee discount Application Question(s): What is your experience with dance, fitness, or the performing arts? Are you available to interview on Wednesday, July 8 between 2:00 and 4:00 pm? Are you regularly available to work Monday and Friday evenings, Tuesday, Thursday, and Friday mornings, and rotating Saturday and Sunday morning/afternoons? Ability to

Commute:

Fort Collins, CO 80524 (Required)

Work Location:

In person