Team Member - W. Tennessee Street

Job Description Help for Job Description. Opens a new window. Sweet Treat Ventures LLC is an independent franchisee of Smoothie King, the original nutritional smoothie franchise. Our mission is to inspire people to live a healthy and active lifestyle by providing nutritious, purpose-driven smoothies and supplements. We are looking for energetic, purpose-driven individuals to join our team and become ultimate ambassadors of the Smoothie King brand.

Position Summary:

A Team Member is the face of our business, responsible for providing exceptional guest service, expertly preparing custom-blended smoothies, and ensuring a clean, welcoming environment. Team Members help guests meet their fitness and nutrition goals by assisting them in selecting the perfect smoothie and retail products.

Key Responsibilities:

• Guest Service Excellence:

  Greet and engage every guest with a friendly, positive attitude to provide a superior total experience.

• Smoothie Preparation:

  Masterfully blend delicious-tasting smoothies according to strict recipe standards to ensure consistent quality and taste.

• Consultation:

  Proactively engage with guests to understand their health and fitness goals ("Guest's purpose") and recommend appropriate smoothies, enhancers, and retail products.

• Operational Duties:

  Perform opening and/or closing procedures, including prepping all fruits, vegetables, frozen items, powders, and liquids.

• Cash Handling:

  Accurately ring up orders, process payments, and manage cash drawers.

• Cleanliness & Safety:

  Maintain the cleanliness, organization, and sanitation of the store, including all equipment, work areas, and guest spaces, following all food safety regulations.

• Teamwork & Culture:

  Foster a positive environment of teamwork, communicate effectively with team members and managers, and live the culture, values, and mission of Smoothie King.
• Adherence to

Standards:

Show up on time, ready to work, and follow all established procedures and dress code requirements.

Qualifications:

• Strong interpersonal and communication skills with a "guest comes first" attitude.
• Energetic, dynamic, and passionate about health and fitness.
• Ability to work in a fast-paced environment and handle high-volume times with patience and calm.
• Willingness to learn, take on new challenges, and be open to feedback.
• Ability to perform essential job functions, including operating a blender and POS system, moving boxes up to 55 lbs, and positioning to bend, reach, and scoop throughout a shift.
• Previous experience in food service or retail preferred, but not required.

Must successfully complete a background investigation