CHI FAN Squad Member

CHI FAN Squad Member CHI FAN Madison Heights, MI Job Details Part-time | Full-time $14 - $18 an hour 20 hours ago Benefits Paid training Employee discount Flexible schedule Referral program Food provided Qualifications Guest relations Packing Greeting customers Cooking Task prioritization Packaging Quality control Cleaning Food preparation Stocking Packaging (food) Communication skills Entry level Under 1 year Order fulfillment Full Job Description ```

OVERVIEW

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CHI FAN:

Unveiling Asian culinary magic! Poke Bowls, Savory Ramen, Stir-Fry, and Boba Teas! We are seeking a Front of House Squad Member to join our dynamic team. As a Front of House Squad Member of CHI FAN, you will play a crucial role in providing excellent customer service and ensuring a positive experience for our guests. If you have a PASSION for FOOD, enjoy working in a fast-paced environment, and thrive in a

CUSTOMER-FOCUSED

role, we want to hear from you!

Key Requirements:

Great Customer Service:

Greet and wish a good day to everyone who comes in. Provide exceptional and courteous service with a smile.

Order Management:

Accurately manage and process customer orders with attention to detail.

Food Preparation:

Experience in preparing poke bowls and boba teas is preferred. Training will be provided for candidates without prior experience.

Packaging:

Ensure orders are packaged neatly and accurately, maintaining presentation standards.

Multi-tasking:

Ability to handle multiple tasks simultaneously while maintaining attention to detail and quality.

Flexibility:

Willingness to assist with various side tasks as needed to support the overall operation of the establishment. Wok Cooking (Optional): Experience in using a wok is a plus, but not required. Candidates with this skill will be given special consideration. We do offer an annual bonuses and these are the requirements.

• Minimum one shift per week unless you notify a manager in advance about vacations, school-related matters, or emergencies
• Excellent Customer Service (e.g., checking up on guests)
• Minimum to No Tardiness
• Strong Work Ethic (keeping everything stocked, good communication, etc.)
• Proper Hygiene (washing hands frequently, keeping the restaurant clean—tables, windows, floors, fridges, etc.)
• No Phone Usage on Shift (unless it's an emergency)
• Cooperation with Other Team Members (e.g., prioritizing tasks and stations)
• Quality Control (ensure everything is in stock and replacing what's taken from the fridge)
• Flexible Schedules (Open availability and picking up extra shifts)

Keeping Yourself Occupied Qualifications:

Previous experience in customer service or food service roles preferred but not required. Ability to work in a fast-paced environment. Strong communication skills. Team player with a positive attitude. Availability to work flexible hours, including evenings and weekends. If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we encourage you to apply. To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!

Job Types:

Full-time, Part-time Pay:

$14.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Food provided Paid training Referral program

Work Location:

In person