Frozen Food Clerk

Job Purpose:

The Frozen Food Clerk at Hugo's Family Marketplace is responsible for ensuring an exceptional customer experience by maintaining the highest standards of quality and cleanliness in the frozen food department. This role involves stocking, organizing, and managing the frozen food section while providing outstanding customer service and adhering to safety and sanitation procedures.

Key Responsibilities:

Provide outstanding customer service by assisting customers with inquiries and ensuring a positive shopping experience. Stock and replenish frozen food items on shelves, ensuring products are displayed attractively and are easily accessible to customers. Build and maintain eye-catching displays to promote sales and enhance the shopping experience. Maintain department quality and cleanliness standards by regularly cleaning shelves, freezers, and surrounding areas. Ensure accurate signage and pricing labels are displayed for all products. Organize and clean the storage freezer to ensure products are stored safely and efficiently. Follow safety and sanitation procedures to maintain a safe and clean working environment. Rotate products using the FIFO (first in, first out) method to ensure freshness and minimize waste. Collaborate with team members to achieve department goals and contribute to a positive team environment. Manage time efficiently to complete tasks within allocated timeframes while maintaining high standards of work. Demonstrate physical stamina by lifting, bending, and standing for extended periods as required by the job.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay. Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Required Education:

High school diploma or GED Little or no formal education if they have reliability, work ethic, and willingness to learn

Preferred Education:

Some post-secondary coursework in food safety, nutrition, or retail (optional)

Required Experience:

No prior work experience required Willingness to learn and follow procedures Ability to interact politely with customers

Preferred Experience:

1-2 years in retail

Required Skills and Abilities:

Customer service Frozen food handling and storage Stocking Attention to detail and product rotation (FIFO - first in, first out) Follow safety and sanitation procedures Physical stamina (lifting, bending, standing for long periods) Time management and efficiency Teamwork and reliability