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Front of House Team Member
Job
Soul Smoked BBQ
Remote
$34,873 Salary, Full-Time
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Job Description
Front of House Team Member Soul Smoked BBQ Baltimore, MD Job Details Part-time | Full-time $15 - $17 an hour 1 hour ago Benefits Paid training Employee discount Food provided Qualifications Customer inquiry handling Full Job Description Job Summary Join our vibrant team as a Front of House Team Member, where your energy and hospitality skills will create memorable experiences for our guests. In this dynamic role, you'll be the welcoming face of our establishment, ensuring smooth service flow and exceptional guest relations. Your enthusiasm and attention to detail will help foster a lively, friendly atmosphere that keeps guests coming back. Whether taking orders, managing POS systems, or assisting with food and beverage service, you'll play a vital part in delivering top-tier hospitality in a fast-paced environment. This paid position offers an exciting opportunity to develop your skills in food service, sales, and customer engagement while working alongside passionate professionals. Responsibilities Greet guests warmly and provide attentive guest services to ensure a welcoming atmosphere Take accurate orders using POS systems such as and Micros POS, processing sales transactions efficiently Assist with food handling, serving, bussing tables, and maintaining cleanliness standards in compliance with food safety regulations Upsell menu items including cocktails, wines, spirits, and special promotions to enhance guest experience and increase sales Manage reservations through OpenTable and coordinate seating arrangements to optimize flow during busy hours Support bar service by preparing cocktails with spirits experience and maintaining bar cleanliness Ensure sanitation standards are upheld through proper food preparation, kitchen support, and food safety practices Handle cashing out guests accurately while managing POS transactions with basic math skills Provide excellent guest relations by addressing inquiries promptly and resolving issues professionally Collaborate with team members to maintain a clean, organized dining area and support overall restaurant operations Qualifications Previous experience in food service or restaurant environments preferred; hospitality or host/hostess experience is a plus Familiarity with POS system Toast is highly desirable Strong customer service skills with the ability to engage guests positively and professionally Knowledge of food industry standards enhances performance in this role Excellent time management skills to handle multiple tables and tasks efficiently during peak hours Ability to stand for extended periods while maintaining high energy levels throughout shifts Basic math proficiency for cash handling and sales transaction processing Commitment to food safety, sanitation, and proper food handling procedures Experience in fine dining or upscale restaurant settings is advantageous but not required Embark on an exciting journey where your enthusiasm makes every guest feel valued! We're dedicated to supporting your growth in the hospitality industry while providing a lively work environment filled with opportunities to shine.