Crew Lead / Manager

If you enjoy working outside, staying active, and being a part of a winning team then this job is for you! Junk King's Manager is responsible for all day-to-day operations including customer schedule management, completing all jobs, ensuring our teams are operating safely, and communicating with the owners regularly. We are working to build the #1 Junk Removal & Dumpster Rental company in Charlotte and are looking for a full-time operations lead!

The ideal candidate will have:

Minimum of 1-4 years of managing a team of at least 3 direct reports. Desire to learn and grow in a fast-paced/high-growth environment. For insurance purposes must have a clean driving record Sales and/or Operational experience a plus. This position will have a base pay plus bonus incentives based on performance.

RESPONSIBILITIES

Team management: Motivate, lead, and manage a team.

Customer Service:

Talk to every customer with exceptional service, communication, and attitude

Sales:

Onsite selling, up-selling, customer service.

Truck Operations:

Safely operate the trucks at all times. Make sure daily inspections, monthly maintenance, and upkeep are performed.

Junk Removal:

Heavy lifting and removal of junk (i.e. couches, mattresses, appliances, yard waste, etc.) from businesses, residential, and government sites.

Marketing:

Working to build and maintain the company brand and image. Ensure that there are enough materials on the truck for marketing drop-offs and upsells.

Time Management:

Be able to make logistical decisions within the provided daily schedule (when to dispose of, how to best complete a job, how to market during downtimes)

Sales:

Educate clients about pricing and services and the benefit to them prior to giving an estimate and ensuring a positive experience. Be able to confidently price and close jobs.

QUALIFICATIONS

Strong customer service/people skills Must be able to problem solve on the job Excellent communication skills Ability to lift 75 lbs. Preference for working in a fast-paced environment Ability to work without direct supervision