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Tasting Room Associate
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ArchRay Resort
Fredericksburg, TX (In Person)
$35,993 Salary, Full-Time
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Job Description
Job Summary Join our vibrant team as a Tasting Room Associate, where your enthusiasm and hospitality skills will create memorable experiences for our guests. In this dynamic role, you will serve as the welcoming face of our tasting room, guiding visitors through tastings (wine, spirits & beer), sharing our story, and providing exceptional customer service. Your energy and attention to detail will help foster a lively atmosphere while ensuring each guest leaves with a positive impression. This paid position offers an exciting opportunity to combine your passion for food, beverage, and hospitality in a fast-paced environment. Duties Greet guests warmly upon arrival and provide engaging tours of the tasting room and winery facilities Conduct tastings by expertly pouring wines or beverages, explaining flavor profiles, and answering guest questions Upsell products by recommending wine pairings, merchandise, or special experiences to enhance guest enjoyment Manage point-of-sale transactions using systems such as Orderport or Toast, including cash handling and credit card processing Maintain cleanliness and organization of the tasting area, ensuring compliance with food safety standards and proper food handling procedures Assist with menu planning for tastings or special events, collaborating with culinary teams when necessary Support catering or banquet events by serving food and beverages professionally and efficiently Requirements Previous experience in restaurant service or food industry roles is highly preferred, especially in fine dining or catering environments Familiarity with POS systems such as Orderport or Toast for sales transactions Strong customer service skills with a friendly, energetic approach to guest interactions Knowledge of food safety practices and proper food handling techniques Experience in serving, bartending, or banquet service is advantageous Ability to upsell products confidently while maintaining a positive guest experience Culinary experience or meal preparation skills are a plus for assisting with tasting menu planning or event support Excellent communication skills and a team-oriented attitude are essential for success in this role Join us to share your passion for hospitality and create unforgettable moments for our guests! This is a paid opportunity designed to elevate your career in the food and beverage industry while enjoying a lively work environment.