Cage Supervisor

Cage Supervisor Davenport, IA Job Details Full-time From $22 an hour 1 hour ago Qualifications Tax law compliance support Internal controls Guest relations Customer service Regulatory compliance Shift management Mid-level Performance management Compliance management implementation High school diploma or GED Hiring Team management Decision making Financial control management Interviewing 1 year Cross-functional collaboration Cash handling Delegation Communication skills Staffing management Cross-functional communication Overseeing training Staff development Banking regulatory compliance Full Job Description The Cage Supervisor is responsible for supervising all cage and vault personnel, activities, accountability, and ensuring cage policies, procedures, and IRGC rules and regulations are being followed. Assist with plans and implementing procedures to ensure control of casino funds.

Essential Functions:

Responsible for ensuring accurate and secure operations of the cashier cage and vault on assigned shift. Ensure operations pertaining to the Cage follow guidelines as described in Internal Controls, Title 31 Bank Services Act, state/local tax laws, banking codes, and gaming regulations. Ability to perform complex mathematical functions. Provide exceptional guest service for all external and internal customers. Assist with the operation of the Cage department, successful performance of employees, and a favorable guest experience. Assist with managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff. Perform all functions of personnel within span of control, as needed. Assure an environment which emphasizes cooperation, communication, and teamwork with all departments. Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests. Support current law and policy to provide a work environment free from illegal and discriminatory behavior. Promote and ensure the safety and security of all guests and employees. Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills. Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Required:

Previous money handling experience. High school Diploma or GED. 1 year supervisory experience, or equivalent combination of education and experience. Effective supervisory and coaching skills. Upon employment, must be willing to obtain a valid gaming license in accordance with the Iowa Racing & Gaming Commissions regulations. Demonstrate a high level of interpersonal and communication skills.