Director of Slots

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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary The Director of Slots is responsible for the long range and daily direction, planning, and operations of the Slot Department and the Sportsbook Department to ensure optimal performance levels and to achieve company goals, in full accordance with all Company Operational Policies and Procedures and Gaming regulations. How You Will Create the Extraordinary Use strategies to engage employees, foster a positive work environment, gather and resolve employee issues, and retain top performers. Maintain ongoing communication with employees to share information, listen to feedback, and role model Caesars standards. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Ensures department and assigned staff operate in compliance with applicable internal policies and procedures, gaming regulations, and external agency requirements. Assist with reviews operating budgets for both departments and is actively involved in long-term planning and achievement of companywide goals in regard to gaming revenue and operational expenses, including Slots and Sportsbook personnel staffing requirements. Assist and helps establish and administers procedures pertaining to the proper coordination of all operating activities relating to all Slots and Sportsbook with special emphasis on the security of company funds. Uses knowledge of games to evaluate and monitor environment, games and layouts. Responsible to ensure that the Casino floor is optimized with the best games and denominations to ensure maximum profitability for the Horseshoe Indianapolis. Management of staff scheduling to ensure company service standards are met. Provide instruction, training and implementation of service and other company programs to staff. Research and resolve guest and / or employee issues effectively and professionally. Manage, organize, and complete assigned projects with attention to detail within the established deadline. Protect the confidentiality of company files and documents under immediate control. Management of human resource responsibilities to include training, issuing discipline and ensure the proper documentation of all actions taken for assigned staff members. Will manage risk factors within the company department or division employed, in such a way as to eliminate company exposure to insurance claims and legal/court challenges. Ensures that all company, department or division activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations. This includes but is not limited to adherence to Human Resource, safety and workers' compensation policies and procedures. What You Will Need Interpersonal skills to effectively communicate with all business contacts. Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot and Sportsbook operating system. Obtain optimum efficiency, cleanliness, economy of operations and maximum profitability by performing duties personally or through subordinate managers/supervisors Ability to effectively communicate in English, in both oral and written forms. Ability to lead & mentor a team. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond. Ability to work with confidential data required. Ability to troubleshoot challenges quickly and resolve them. Ability to complete projects and goals by deadlines. Bachelor's Degree and (5) years of related gaming experience, at least five (5) of which are specific to Slot or Electronic Gaming operations, and at least three (3) years as a supervisor, or an equivalent combination of education and/or work experience. Two (2) years of Class III Gaming experience preferred. Ability to work efficiently in a team-oriented environment. Must have the ability to apply common sense understanding to carry out detailed written or oral instructions. Must operate effectively in a deadline-oriented and multi-task environment. Excellent problem-solving skills. Must be at least 21 years of age or older and be able to obtain an Indiana Gaming License. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must possess excellent organizational and multi-tasking skills. Must possess excellent time management skills, along with the ability to forecast the time management needs of others.

ADDITIONAL REQUIREMENTS

Horseshoe Indianapolis is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment. Sensitive Key Access. This position has access to the sensitive areas within the Slot Operations. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Regular attendance in conformance with the standards is essential to the successful performance of this position.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 83757 Job Category Casino Job Schedule Full time Locations Horseshoe Indianapolis