Surveillance Supervisor- Grave (Horseshoe Bossier)

Surveillance Supervisor- Grave (Horseshoe Bossier) Bossier City, LA Job Details Full-time 1 day ago Qualifications Computer operation Internal controls Casino Customer service Computer literacy Staff scheduling Regulatory compliance English Mid-level Hiring Team management Employee relations management Interviewing Computer skills Gaming surveillance Training & development Crisis management Leadership 2 years Delegation Communication skills Regulatory compliance management Overseeing training Performance evaluation Full Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Surveillance Supervisor protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Directly responsible for the actions and job assignments of team members on an assigned shift. Provides training, supervises, evaluates and leads team members. •

Note:

Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Horseshoe Bossier City.

HOW YOU WILL CREATE THE EXTRAORDINARY

Creates the work schedule for assigned shift and delegates assignments as needed. Operates all surveillance equipment with a high degree of skill, including but not limited to VCR's, monitors, switchers, computers, controllers and cameras. Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls. Works in liaison with applicable department managers and state regulators with regards to confidential matters. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. This is a skilled position that requires leadership and a high degree of personal integrity. Spends the majority of time interviewing, training, and selecting employees. Conducts Performance Reviews. Makes or recommends wage increases. Makes or recommends promotions. Provides for safety and security. Handles employees' complaints or grievances. Recommends disciplinary action or disciplines employees. Plans work. Supervises and monitors work. Monitors legal compliance with federal, state, and gaming laws.

WHAT YOU WILL NEED A

minimum of two years casino surveillance experience is required. Must have a high degree of working knowledge of all casino operations. Must possess excellent, customer service, written and verbal communication, leadership and organizational skills. Must have demonstrated ability and working knowledge of cheating detection methods. Must be able to work any day of the week and any shift. Must be willing to work unscheduled shifts on short notice. Must have basic computer operational skills. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English.

ADDITIONAL REQUIREMENTS

Must be able to sit or stand for long hours observing numerable CCTV screens. Must be able to respond calmly in crisis and stressful situations. Must be able to see and also, remember the specific details of incidents and persons. Must be able to lift up to 50 pounds. Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras. Must be able to give court testimony when necessary and write detailed reports. Must present a well-groomed appearance. Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust. Must be able to work overtime or change shifts on short notice. Must be able to work and maneuver in close quarters.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.